Welcome page Returning Candidate? Log back in! Museum of Science and Industry Job Location US-IL-Chicago ID 2024-6149 Eligibility to Work in the U.S. Required Yes Required Education High School Diploma/GED Type Special Event Overview

Titan Security is currently recruiting for a Full-Time Dispatchers to work out of the Chicago area office.

Started in 1977, Titan Security is one of the largest privately-held security services providers in the Chicagoland area and we are growing! Join a leading company in one of the fastest growing industries.

Dispatcher's responsibilities include, but are not limited to:

Responsibilities Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post.Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.Maintain access control procedures set by building management.Effectively utilize access control systems, visitor management systems and CCTV systems as needed.Identify all tenants and/or visitors upon arrival.Ensure visitors and vendors are properly signed in prior to accessing the building.Observe departing personnel to guard against theft of tenant or building property.Monitor security cameras that are within the facility.Respond to incidents including property emergencies.Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.Ability to stand/sit/walk for extended periods of time.Assist tenants and visitors with directions and general business information.Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.Maintain clear, accurate logs pertaining to people or property including packages.Provide excellent Customer Service to all parties encountered while on duty.
Other duties as assigned. Qualifications

Education and/or Experience: High School diploma or general education degree (GED) and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center preferred.

Must be at least 18 years of age.

Certificates, Licenses, Registrations: Ability to acquire and maintain a valid Illinois PERC, including state accredited training requirements.

Language Skills:  Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Computer Skills: Proficiency with Microsoft Office software (Word, Access, Excel, PowerPoint).

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you. 

Physical Demands:  The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. 

Salary & Benefits: Compensation is between $17.60 and $18.00 per hour based on experience, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion.

EOE/M/F/D/V

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