Join us as our next Guest Service Representative in Bremerton, WA at the Navy Gateway Inns and Suites.

ELIGIBLE FOR A $500 HIRING INCENTIVE (must meet eligibility req’t)

Why the Navy Gateway Inn Suites (NGIS) and Navy Exchange Service Command (NEXCOM)?

While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the NGIS located on Naval Base Kitsap-Bremerton, no two days will look the same.

o You can expect an unforgettable, dynamic, and competitive work environment.

o We are a diverse and inclusive team supporting a high volume business, who push ourselves and those around us to develop personally and professionally, every single day.

This is where YOU fit in: NGIS Bremerton is in need of a Guest Service Representative to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. You will perform a variety of tasks which involve making the NGIS a home away from home for our valued guests. Your work will make an impact and support how our organization serves the best customer – our Military patrons and their families.

So, what does a typical day look like? What does it take to succeed?

o Serves as first point of contact with guests; Assists guests with all requests, in person or via telephone.

o Making, confirming and/or cancelling room reservations, collecting payments and presenting lodging receipts, check-in/check-out process, authorized patron verification, guest room assignments, credit card processing etc.

o Operates a multi-line telephone system, records and delivers messages, as required, and answering inquiries pertaining to services, base facilities,

area attractions and travel directions.

The Qualifiers:

o 1 year of experience in progressively responsible work related to position to be filled.

o 1 year general office clerical experience

o Must possess the knowledge and skills necessary to perform job duties.

o Must pass a pre-employment criminal background check.

The Benefits begin DAY ONE:

We know you work hard, and cultivate the very best solutions for your family – and that’s why we offer a competitive federal salary comprehensive benefit plan.

o Benefits begin on DAY ONE

ü Medical/Vision Dental

ü 401(k) Pension Plan

ü Life Insurance

ü Sick and annual leave accruals

ü Continuity of Employment Programs for Military Spouses

ü Tax Free shopping, worldwide, at any Navy Exchange location

ü Access to on-base amenities, including lodging, bowling, gym, movie theaters, much more (where available)

ü Employee Assistance Plan (EAP)

Includes LifeMart Discount Savings Program