Operations Support - Part-Time - Great Lakes Crossing + JOB ID: 125865BR + Auburn Hills, Michigan, United States + Part time + Employee - Permanent Support the store to create a safe customer and colleague environment. Conduct operational checks to enhance colleague and customer experience. Reports to:EHS & Operations In-Store Lead / Store Manager This role will: • Support the Store Manager / EHS & Operations In-Store Lead with store operational and EHS tasks and act as a point of contact for EHS & Operations to help maintain a safe working environment for customers and colleagues. Support the store management team with proactively mitigating hazards, conducting training programmes and driving operational excellence Key Responsibilities: Sales & Customer Experience • Print POS tickets to support Primark’s Pricing policy • Assist with inputting price adjustments on system • Print units per hour measures for tills when needed to support Till Team Manager’s understanding of resource requirements and effectiveness • Support with customer queries with a view to resolving them in line with our customer promise People • Act as the point of contact in-store for Operations and EHS queries • Actively cascade any Operations and EHS topics that arise to the store team • Promote compliance to Operations and EHS policies and procedures • Feedback and escalate to EHS & Operations In-Store Lead on Operations and EHS issues for resolution when required • Listen and communicate effectively as part of a successful store team • Demonstrate trust and mutual respect in all interactions with the store team • Support with EHS training for new starters and refresher training for Retail Assistants when required Operations / Cost Control • Support the store management team to deliver operational excellence throughout the store and in line with ‘The Way We Work’ manual • Update the Store Manager / EHS & Operations In-Store Lead on your daily / weekly activities along with any store deadlines • Support with EHS activities in accordance with local guidelines • Review DAN/WAN communications and action Operations and EHS tasks • Understand and adhere to GDPR policies and procedures • Input updates to systems and maintain stock file accuracy (e.g. Soiled & Damaged, New Life, kimball corrections, markdowns, delivery dockets, transfers in/out, balances and transvals) • Raise maintenance repair work orders on PRIMMS system accordingly and liaise with the contractor, so the tasks are completed within agreed timeframes • Support store management team by completing relevant contractor management paperwork • Assist with reporting and resolving any technology repairs in a timely manner • Manage the lost property (non-valuable) process • Complete stationery orders for the store • Order shop floor goods (not for resale) • Support with routine self audits • Order PPE to maintain sufficient stock of supplies for a safe working environment • Check First Aid kits are stocked with relevant materials / supplies Skills & Experience • Desire to provide great colleague & customer experience • Great people skills with an ability to build and maintain credible working relationships with colleagues • Ability to effectively communicate, guide and support colleagues • Planning and organisation skills with strong attention to detail • Administrative and computer skills • Positive, proactive and self-motivated Apply ApplySave job