Support deployment of Corporate Supply Chain Systems, main responsibility for Oracle Supplier Data Management, Operational Support to Indirect Program, and Helpdesk Operations
 

In this Role, Your Responsibilities Will Be:

Oracle Supplier Data Management 

Coordinate supplier research and set-up in Oracle.  Work closely with Dun & Bradstreet on supplier research and mapping activities.  Work with the Systems Team and Business Units in implementing projects and tasks.  Take ownership and responsibility for projects, tasks, and deliverables.  Update established process documentation for changes to supplier management activities. 

Helpdesk Operations 

Provide first level of support on Corporate Supply Chain Systems Tools by assisting with Helpdesk support as needed for operational coverage.  Maintain high degree of customer service.  Take ownership of user queries and be proactive when dealing with user issues  Raise complex inquiries to System Admin or 3rd party support.
  Who You Are:
You optimally communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels.  You build and deliver solutions that meet customer expectations.  You keep a strong bottom-line orientation. You partner with others to get work done
  For This Role, You Will Need: Bachelor’s degree in computer science, Information Technology, or Supply Chain related course  Solid understanding of Oracle ERP, preference given for procurement/sourcing application experience At least 1 year customer service experience 1-2 years of professional experience in Business Analyst role  Proficiency in Microsoft Office applications  Well-developed problem-solving and troubleshooting ability.  Above average analytical skills • Experience in understanding and interpreting requirements specifications.  Supply Chain/Procurement knowledge is an advantage.  Good interpersonal, written, and verbal communication skills  Customer service oriented  Good data management skill  Flexible, self-motivated  Self-starter, motivated, and fast learner   A solid great teammate and able to work with people from various levels of the organization.  Schedule 11:00 AM - 8:PM Costa Rica Time
  Our Offer To You:
We offer a competitive benefits package to recognize and support our employees such as private health insurance with dependent coverage, life insurance, flexible work opportunities, wellness center, door-to-door transportation, Asociacion Solidarista, Employee Resource Groups (ERGs) and career growth focus and many more.

Commitment with Diversity and Equal Opportunity

Emerson is committed to its core values and believes in respecting DE&I. We do not discriminate and welcome all qualified candidates to apply and become part of our family, no matter the gender identity, race, sexual orientation, disability, age, religion and/or nationality.

At Emerson, we have seven Employee Resource Groups that demonstrate our commitment with DE&I. Through continuous development of activities, programs, and social awareness. Our communities are:

Black Employee Alliance Diverse Abilities HOPE LGTBIQ + Allies CR Costa Rica SOMOS Mosaic Women's Impact Network

At Emerson, we are passionate about what we do. Our technology and engineering expertise has enabled us to be at the forefront of innovation for over a century. Our commitment to excellence and cutting-edge technologies has positioned us as a leader in the world of automation solutions and engineering.

We believe that our success lies in the strength of our people; what sets Emerson apart is our unwavering dedication to fostering an inclusive and diverse environment. We firmly believe that diversity fuels creativity and innovation, allowing us to tackle sophisticated challenges with new perspectives. We embrace individuals from all walks of life, valuing their unique backgrounds, experiences, and ideas. When you join our team, you become part of a rich tapestry of talent that propels us forward.

We not only care about our people professionally but also personally. At Emerson, we understand the importance of work-life balance and strive to create an environment where individuals can grow both personally and professionally. We offer a range of development opportunities, mentorship programs, and support networks to ensure that our employees thrive in their careers and find fulfillment beyond the workplace.

Tomorrow Reimagined: https://www.youtube.com/watch?v=Bt_f4-DLnRc