Position Summary: 

The Patient Care Tech – Clinic is imperative to increasing efficiency, productivity, as well as patient and team satisfaction.  Performs uncomplicated tasks under direct supervision of a work area nurse, including but not limited to patient care; transporting patients within the facility; ordering medical supplies and medications; assisting nurses with scheduling appointments, processing referrals, and pre-visit planning.

Minimum Qualifications:

High School Diploma or EquivalentAmerican Heart Association BLSPreferred: Courses in Medical TerminologyPreferred: Nurse Aid training or non-certified graduate of medical assistant programPreferred: EMT, CNA, or health care related certificationsPreferred: Experience working with protected health information and electronic health recordsPreferred: Two years of medical/clinical office experience

Essential Job Functions:

Collects patient information. Obtains and records vital signs and reports findings to provider or RN and records appropriate documentation in a timely manner.Performs chart review/pre-visit planning prior to clinic visit.Produces and manages schedule tracking and referral reportsProduce and mail annual appointment paperwork; order labs for pre-visit planning according to guidelines or protocols; Schedule patient appointments, referrals, procedures and tests. Order drugs, medical supplies and vaccines for clinic; process all vaccines orders (stock & VFC as needed); assist with vendor requests/coupons/samples as needed;Coordinate prescription assistance program and pre and prior authorizations for clinic patientsPerform other tasks as appropriate

Knowledge, Skills and Abilities

Ability to work in a busy and stressful environmentAbility to work varied shiftsStrong emotional intelligence, interpersonal and teamwork skillsDemonstrates sound judgement, patience, and maintains a professional demeanor at all timesCreativity, problem analysis and decision makingDetail oriented, organizational skills and the ability to prioritizeExercises tact, discretion, sensitivity and maintains confidentiality

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification.  They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.

78653130 Oak St b2 Microcare Clinic