Payment Operations Business Analyst

The Payment Operations Business Analyst [Internally Titled Product Operations Business Analyst] serves as the key contributor in delivering and supporting evolving disruptive offerings brought to market by Billtrust. This position works cross-functionally alongside a team of Robotic Process Automation (RPA) engineering counterparts, and is the subject matter expert on the product's data footprint. The Product Operations Business Analyst partners with internal teams to identify and implement areas for improvement, automation, and scale and provides support to both internal and external customers.

What You'll Do:

Examine complex data and turn it into information and insight to inform business decisions Plan, design, develop and perform assessments on data elements and structures to document and evaluate integrity, completeness, and quality Build internal and external operational reports for multiple stakeholder groups Research functionality gaps and develop opportunities for development backlog prioritization Manage identified issues through data interpretation and analyzation Configures, operates and develops manual and/or automated processes to test output or input based on data compliance, quality and user requirements Gather data and prepare reports for internal and external stakeholders based on activity Facilitate communication between internal teams, customers, and third parties such as financial institutions Collaborate with team supporting collective team and individual KPIs Identify and suggest areas for improvement, automation, and scale

What You'll Do: 

Associate’s Degree or equivalent experience - 2+ years of relevant experience preferred Demonstrated experience using data to solve problems (collecting, managing and measuring quality) Proven ability to perform data pattern recognition and other data research Proven ability in creating data element mappings between two or more distinct data models Strong analytical, communication, and organizational skills Strong attention to detail with the ability to effectively answer complex questions related to financial data Strong technical skills in understanding complex data infrastructures Ability to analyze data and provide valuable business insights and suggestions Knowledge in working with CSV, delimited, XML and other types of data files Familiarity in writing SQLYOG or other querying databases for troubleshooting and analysis Experience gathering and documenting business requirements and workflow processes Track record of successfully prioritizing work efforts based upon customer needs, committed delivery dates and complexity, in a rapidly-changing environment Proven ability to interface with internal and external clients to manage expectations and deadlines; i.e. scheduling, communication, escalation and risk analysis Ability to partner with various teams to identify and implement areas for improvement, automation, and scale Entrepreneurial mindset and a results-driven attitude Prior scripting or programming experience is preferred

The expected base salary range for this position is $55,000.00 - $70,000 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.

 

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for!   What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!   A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust.  Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are:

 

Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote