With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
\n \n Job Description
Portfolio Association Manager opportunity in the Northern VA area (Chantilly, Fairfax, Gainesville, Fredericksburg). The Portfolio Association Manager is an on-site position, responsible for providing the overall supervision of assigned community association(s). The Portfolio Association Manager interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.
\n\nDaily responsibilities:
\n\n\nSupervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.\nActs as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.\nPerform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.\nReview monthly financial reports and ensure management summary is submitted to the association Board of Directors.\nProvide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.\nMonitor corporate and client delinquency rates and collections process for account portfolio.\nAttend Board meetings per the management agreement and community events as needed.\nPrepare Board packages according to established time frames.\nEnsure Board of Directors is aware of legal actions involving the Association.\nMaintain unit and contract files relating to the operations of the Association.\nAssist Board of Directors/ARB with architectural review process and/or routine inspections as necessary\nReview monthly financial reports and ensure management summary is submitted to the association Board of Directors.\nProvide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.\nMonitor corporate and client delinquency rates and collections process for account portfolio.\nAttend Board meetings per the management agreement and community events as needed.\nPrepare Board packages according to established time frames.\nEnsure Board of Directors is aware of legal actions involving the Association.\nMaintain unit and contract files relating to the operations of the Association.\nAssist Board of Directors/ARB with architectural review process and/or routine inspections as necessary\n\n Requirements\nAssociates Degree Required;Bachelors Degree Preferred\n3+ years of Management and/or Supervisory experience\n3 – 5 years of Community Association experience is required\nCMCA, AMS, PCAM designations are highly desired\nKnowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners is required.\nKnowledge of conflict resolution techniques at a proficient level.\nProfessional communication skills (phone, interpersonal, written, verbal, etc.).\nProfessional customer service skills.\nSelf-motivated, proactive, detail oriented and a team player.\nTime management and time critical prioritization skills.\n\n\n\n\n\n\n\n\n\n\n#LI-PK1
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