POSITION SUMMARY The Technician provides customer service in the field in order to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment. ESSENTIAL FUNCTIONS (Essential functions may include, but are not limited to, the functions listed below) + Properly troubleshoots, diagnoses, and repairs commercial cooking, refrigeration, and/or HVAC equipment. + Provides highest level of service to the customer and professionally communicates the service needed to customers. + Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed. + Legibly completes paperwork for all services performed on behalf of the customer. + Consults with the Parts Department to get parts ordered and the Service Department to get follow up calls scheduled. + Communicates with manufacturers as needed to help with diagnosing problems with equipment. + Installs all parts ordered for the customer in a timely and professional manner. + Maintains a neat and orderly truck, along with accurate part and tool inventory. + Provides technical support for our staff and other technicians. + Consults with manufacturers, sales reps, dealers, and customers. + Promotes and recommends other services provided by the Company to customers. Minimum Qualifications + High School diploma or GED + Refrigeration technicians must be EPA certified + Must have a valid driver’s license from the state in which applicant is applying and must be insurable by our auto insurance company + Must pass a pre-employment drug screen and criminal background check + Two (2) years of education and/or experience in food service equipment repair, or in a related area. + Background experience in gas, electric, plumbing, and/or steam repairs a plus + Must be highly safety conscious + Excellent organizational skills, must be motivated, a self-starter, and able to follow through on duties and assignments with minimal supervision + Must be able to climb stairs and ladders + Moderate to heavy lifting and carrying (up to 75 pounds) + Requires walking, standing, driving, sitting, squatting, kneeling, reaching overhead, bending, twisting, and turning for the better part of 8 hours + Must be able to use hands for fine manipulation of hand tools + Benefits: -401k with up to 3% Company Match -Competitive Wages -Company Work Vehicle -Door Step to Door Step Pay -PTO -Paid Holidays -Full Benefits Package including: Medical, Dental, HSA, Life Insurance, Supplemental Insurance, Tool Account -OT Opportunities