The Workplace Health and Safety (WHS) Operational Excellence (OpEx), Principal Program Manager will be responsible for successfully planning and implementing change management at scale and speed. Amazon remains steadfast in its commitment to becoming the global benchmark for safety excellence and is placing the highest value on safety in all planning and decision-making so leaders and associates work safe, have fun, and make history. Amazon WHS relentlessly pursues the reduction of risk to our employees through hundreds of projects that apply elimination, substitution, engineering, and administrative controls across all our business units, in all of our process paths. The OpEx Principal Program Manager of Project Integration is positioned between central team Project Management Offices and business unit field sites to manage the continuous adoption of new machinery, equipment, mechanisms, processes and adjustments to standard work, policies and procedures. They will coordinate with Process Engineering, Design Engineering, Operations Engineering, Amazon Customer Excellence System (ACES), and WHS regional leaders to execute disciplined, structured, management of change, to deliver project outcomes, including full risk reduction entitlement. They will lead a comprehensive approach to deliver alignment and standardization across multiple organizations and geographies in the delivery of risk-reduction and life-safety mitigations, standard operating procedures, training, auditing and compliance to both internal and external standards. The OpEx Principal Program Manager will maintain agility and flexibility to ensure programs are put in place and adopted by Operations and WHS ensuring we are always doing what is right for the safety of our associates, contractors, and anyone coming onto our sites.

Key job responsibilities
Key job responsibilities

Operational Planning
· Develop strong, productive relationships with senior leaders across peer organizations that further business objectives
· Manage full lifecycle of complex, cross-functional programs with considerable impact across multiple organizations
· Develop implementation plan, tactically driving teams inside and outside of your organization to deliver results
· Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, and boundary conditions
· Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
· Work with program managers, business leaders and executive team to communicate and impact business initiatives
· Manage, in coordination with Finance and other partners, operational plans with teams from the wider WHS and Worldwide Operations teams

Data Driven - Oversight
· Identify continuous improvement metrics and effectively engage with stakeholders to set and drive quality goals
· Identify and analyze data and anecdotal input to isolate issues, identify root causes and contributing factors, test solutions and develop resolution action plans
· Build and continuously improve processes to ensure oversight and compliance with regulatory requirements
· Develop, implement, and govern key performance indicator reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects

Communications
· Develop a standard for change management communications and provide content for weekly, monthly and quarterly business reviews as well as weekly safety review boards

Process/Technology Improvement
· Drive change management efforts across various programs that become Amazon WHS best practices
· Review, evaluate and determine the technological tools needed to automate WHS processes and standard work ensuring regulatory compliance with reporting requirements
· Manage multiple parallel projects and maximize resource utilization to deliver the greatest impact for the organization
· Implement systems ensuring strong follow-up management occurs on action items and inquiries from senior leaders
· Lead Improvement Projects/Kaizen events to bring together cross-functional teams to identify opportunities and achieve targeted performance improvement in a compressed time-frame
· Lead the coordination of integrating corporate safety initiatives and special projects
· Manage complex and quick-turn integration projects while demonstrating exceptional business judgement
· Role requires travel up to 25% of the time

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!


About the team
The WHS OpEx Principal Program Manager will continuously improve the integration of risk reduction projects to the field, through comprehensive change management and communications, in order to deliver full risk reduction entitlement. They will partner with senior leaders and stakeholders across business lines to execute disciplined, structured, management of change, to deliver project outcomes, including full risk reduction entitlement. Successful candidates should have strong writing, communication, project and program management, analytical, and organizational skills, and a passion for driving operational safety excellence.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Bellevue, WA, USA | Nashville, TN, USA