Principal Sales Consultant, Cloud

Oracle Customer Success Services (CSS) deliver product and implementation expertise to our customers, helping them get the most out of their Oracle Cloud investments.

 

As a Principal Sales Consultant you will help craft technical strategies and solutioning to drive the successful delivery of CSS professional services engagements that are tailored to Oracle Cloud. You will help plan and architect consulting services using best practices, proactively guiding our customers through the strategic and technical facets of their Cloud transformation journey.

Your previous experience with cloud and hybrid cloud architecture, enterprise technology implementation, strategy development, and customer advocacy will play a critical part in your day-to-day work driving success at our most critical customers. A successful Principal Sales Consultant utilizes their relationship management skills and technical depth to effectively communicate at all levels of the organization.

Responsibilities Accelerate customer adoption of Oracle Cloud solutions providing technical consulting, guidance, run & maintain services, and business transformation strategies. Advocate for customer needs in order to overcome adoption blockers and drive new services feature development. Lead across multiple work streams and teams to maintain customer momentum. Develop strategic relationships with stakeholders (particularly C-Suite and IT team) to understand a customer’s business and develop strategic roadmaps  Plan for customer events and launches, partnering with organizations to ensure customer success during critical moments.  Develop best practices and assets based on learnings from customer engagements to support outbound initiatives to accelerate cloud adoption. This position will require the ability to travel 25% or more as needed.

 

Minimum qualifications:

Bachelor’s degree in CS, Engineering, related technical field or equivalent practical experience. Previous experience building cloud products and/or solutions Experience with Enterprise Applications such as ERP, CRM, HCM, SCM, etc. Experience supporting customers in one of the following: IT Consulting, cloud operations (launch and capacity planning, product release management), technical support, and/or escalation management. Excellent communication, presentation, problem solving, and management skills, with experience translating business requirements into technological solutions

Preferred qualifications:

MBA or Master’s degree in a management, technical or engineering field with 7 years of customer-facing experience. Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service oriented architecture, cloud-native application development, hosted services, or content delivery networks. Experience in application/workload migration to public cloud providers

 

 

 

 

 

 

Career Level - IC4