Principal - Transformation Lead
Concentrix
Job Title:
Principal - Transformation Lead
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive companies from around the world to future-proof their business and stay ahead of the competition and customer expectations.
Concentrix Catalyst is looking at hiring a Technology Transformation Leader to augment our customer experience-centric technology focus. This is a heavily client-facing, management consulting role through a technology lens.
• Plan and lead digital marketing technology assessment programs for clients
• Provide POVs, write white-papers on marketing technology trends such as impact of cookie-less on CX, and how marketing technologies are going to solve it
• Comfortable to lead technical discussions with client architects and business leaders alike
• Take a hands-on approach when necessary with leading developer conversations
• Assist pre-sales and delivery as the marketing technologist in the room, bringing a structured framework for conveying ideas.
+ 15+ years of technology consulting experience with 8+ on one or more of enterprise marketing platform (DXP) like Adobe, Salesforce, Sitecore, or similar.
+ Strong communication skills in leading conversations with senior leadership are paramount (oral and presentation skills).
+ Very familiar with the art of building websites, CMS, DAM, Analytics, CDPs and crafting a best-fit solution using these technologies.
+ Lives in a world building marketing technology roadmaps and relevant technology strategy.
+ Wears a technologist/architect hat and understands the end-to-end digital marketing flow from lead gen, nurturing to demand-gen.
+ Knows the marketing technology landscape well, and the product players in it, along-with their capabilities
+ Has extensive experience building and presenting marketing platform POVs, assessments, business case decks
+ Has good understanding of marketing automation technologies like Marketo, Salesforce Marketing Cloud, Eloqua, or similar and its role in the end to end customer life cycle
+ Fluent in presenting ideas in the form of PowerPoint decks as needed
+ Demonstrates openness to learning new technologies, get certified as required
+ Consulting background preferred, agency background will be a solid plus
\#ConcentrixCatalyst
Location:
USA, GA, Work-at-Home
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)
•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)
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