Product Anchor
Ford Motor Company
Role:
+ Facilitates conversations between product managers and developers.
+ Works closely with the product managers and other CRM product anchors to build continuous technical improvement in the CRM Core Sales & Service Cloud product.
+ Leads other developers to reduce complexity, utilizing out of the box capabilities whenever possible.
+ Supports more junior developers hands on through all aspects of delivery on an as needed basis.
+ Delivers engineering excellence (e.g., best practices and quality) iteratively according to the vision of the Product Manager to meet customer needs.
+ Understand and execute the solution requested by the Product Manager, clarifying acceptance criteria and providing options, avoiding customization whenever possible.
+ Innovate and operate with an iterative, agile and user-centric perspective.
+ Contribute to the improved development, structure, technology, and tools used within Ford Pro
Scope:
+ Delivers solutions in keeping with the design principles of the CRM product group for Salesforce Sales & Service Cloud.
+ Helps advise product team when customization is optional or required.
+ Deliver industry-leading products and services to maximize value and productivity for commercial customers based on the Salesforce platform.
+ Coordinate with other CRM product teams to provide solutions.
+ Creates end to end testing for the team’s work using Salesforce and other industry tools.
+ Contribute to the documentation for architecture, training, release notes, and deployment of solutions built by the product team.
+ Provide user and deployment support as needed.
+ Contributes to team ceremonies such as refinement, sprint planning, demo and retro.
+ Technical expert who has experience building platforms, underlying services for re-use, and Sales & Service Cloud capabilities on Salesforce.
+ Understands business priorities and technical feasibility in order to pick up work identify dependencies and manage risks
+ Ability to jump in and assist product team to resolve technical blockers.
+ Focus on delivering product value through reusable services and technologies that other product teams can leverage.
+ Create modular, expandable, and reusable components.
+ 8-12 years of experience delivering Salesforce projects
+ Salesforce certified
**Requisition ID** : 25545
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