Job Description and Responsibilities Act as liaison to Interactive Broker's top-tier clients, including financial  advisers, premium retail customers, financial institutions and hedge funds, striving to provide solutions to inquiries while complying with all policies, practices and procedures. Problem management with focus on wide scale service issues. Core competences include: handling trade-related issues, trade and margin analysis, account management and funding, product (cash market, equities and derivatives) and exchange knowledge (global), technical services, securities regulations. Internal coordinator to various departments such as technical operations and programming, analyzing and escalating issues appropriately. Qualifications Education: Bachelor's degree in Finance, Economics, Business Administration or other related field, or equivalent work experience.  The candidate must possess general market knowledge in futures, options, and the equities markets. Experience: recently graduate to 3 years financial industry experience preferred with client services background. Skills:  Strong interpersonal and written communication skills. Must demonstrate excellent analytical and problem resolution skills. Computer Skills:  Working knowledge of PC technologies, including Microsoft Word, Excel, Databases.  Programming and/or UNIX experience a plus. Registrations: IBG LLC will sponsor:  FINRA Series 7. Company Benefits & Perks Competitive salary, annual performance-based bonus and stock grant Retirement plan 401(k)with company match Excellent health and welfare benefits including medical, dental, and vision benefits Wellness screenings and assessments, health coaches and counseling services through Employee Assistance Program (EAP) Paid time off and a generous parental leave policy Daily company paid lunch and a fully stocked kitchen with healthy options for breakfast and snack Corporate events including team outings, dinners, volunteer activities and company sports teams Education reimbursement and learning opportunities with Udemy Modern offices with multi-monitor setups

 

Company Overview

Interactive Brokers LLC, a subsidiary of Interactive Brokers Group, Inc. (Ticker: IBKR) is a direct access electronic broker serving professionals, frequent traders, institutional investors, financial advisors and introducing brokers. Our clients have access to more than 150 market centers around the world from a single integrated account. Our employees are part of a dynamic, multi-national, fast-paced, results-oriented team that has spent four decades focused on advanced technology and automation that equips our clients with a uniquely sophisticated platform to manage their investment portfolios. We provide our clients with advantageous execution prices, risk and portfolio management tools, research facilities and investment products, at low or no cost, positioning them to achieve superior returns.

Headquartered in Greenwich, CT, USA. IBKR has offices in more than 15 countries across the world.

IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world.

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