Recruitment/Posting Title Program Coordinator Job Category Staff & Executive - Healthcare - Medical and Patient Services Department UBHC-Access Center-PISC Overview Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year. Posting Summary Rutgers, The State University of New Jersey is seeking a Program Coordinator for the Access Center – Suicide Hotline Department within Rutgers University Behavioral Health Care.

The Program Coordinator provides administrative leadership and supervision to staff of the Statewide Suicide Prevention Hotline during assigned shifts. Provides oversight of all services and ensures compliance with all relevant regulatory standards.

Among the key duties of this position are the following: Plans, trains and supervises the work of others engaged in professional and paraprofessional delivery of program specific services. Monitors daily operations and ensures that services are appropriately provided to clients and customers, providing immediate guidance as needed to Call Center’s staff. Addresses staff performance issues via progressive discipline as outlined by Human Resource policies. Actively participates in scheduled staff training and supervisory meetings and delivers training to staff. Monitors staff compliance with all documentation requirements on a consistent basis as monitored by documentation reports, supervisory tools and chart review. Serves as liaison within the collaborating agencies, external funding sources, and other departments within RBHS. Communicates to staff in timely manner appropriate information obtained from meetings and conferences to enhance productivity of facility operations. Position Status Part Time Hours Per Week Daily Work Shift Night Work Arrangement FLSA Exempt Grade 27B Position Salary Annual Minimum Salary 39.910 Annual Mid Range Salary 48.560 Annual Maximum Salary 57.230 Standard Hours 37.50 Union Description Non-Union Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.

Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP