Program Coordinator - Full Time (NJ Hopeline)
Rutgers University
Recruitment/Posting Title Program Coordinator - Full Time (NJ Hopeline) Job Category Staff & Executive - Healthcare - Administrative Services Department UBHC-Access Center-PISC Overview Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.
Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year. Posting Summary Rutgers The State University is seeking a Program Coordinator in the NJ Hopeline of Rutgers University Behavioral Healthcare.
The Program Coordinator provides administrative leadership and supervision to staff of the Statewide Suicide Prevention Hotline during assigned shift. Provides oversight of all services and ensures compliance with all relevant regulatory standards.
Among the key duties of this position are the following: Supervises staff as assigned. Plans, trains and supervises the work of others engaged in professional and paraprofessional delivery of program specific services. Monitors daily operations and ensures that services are appropriately provided to clients and customers, providing immediate guidance as needed to Call Center’s staff Monitors ACD phone system coordinating and overseeing incoming telephone requests. Directly supervises assigned staff. Monitors staff performance which includes minimally meeting biannually with assigned staff to review performance goals and compliance with mandatory continuing education requirements. Addresses staff performance issues via progressive discipline as outlined by Human Resource policies. Position Status Full Time Hours Per Week Daily Work Shift Night Work Arrangement FLSA Exempt Grade 27S Position Salary Annual Minimum Salary 77844.000 Annual Mid Range Salary 94700.000 Annual Maximum Salary 111557.000 Standard Hours 37.50 Union Description CWA, Local 1031 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP
Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year. Posting Summary Rutgers The State University is seeking a Program Coordinator in the NJ Hopeline of Rutgers University Behavioral Healthcare.
The Program Coordinator provides administrative leadership and supervision to staff of the Statewide Suicide Prevention Hotline during assigned shift. Provides oversight of all services and ensures compliance with all relevant regulatory standards.
Among the key duties of this position are the following: Supervises staff as assigned. Plans, trains and supervises the work of others engaged in professional and paraprofessional delivery of program specific services. Monitors daily operations and ensures that services are appropriately provided to clients and customers, providing immediate guidance as needed to Call Center’s staff Monitors ACD phone system coordinating and overseeing incoming telephone requests. Directly supervises assigned staff. Monitors staff performance which includes minimally meeting biannually with assigned staff to review performance goals and compliance with mandatory continuing education requirements. Addresses staff performance issues via progressive discipline as outlined by Human Resource policies. Position Status Full Time Hours Per Week Daily Work Shift Night Work Arrangement FLSA Exempt Grade 27S Position Salary Annual Minimum Salary 77844.000 Annual Mid Range Salary 94700.000 Annual Maximum Salary 111557.000 Standard Hours 37.50 Union Description CWA, Local 1031 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP
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