Job Description

Location New York/New England

Manage customer projects through interaction with various internal departments and provide external customers with information and support. Provide operational direction, guidance and support to all departments regarding the production of bridge products from initial sale to final contract close out consistent with the corporate mission, guiding principles, and financial objectives.

 

Essential functions

Develop and maintain good relationships with customerCoordinate with drafting/engineering and production coordinators to determine projects schedulesReview and approve purchase orders, invoices, and sales contracts to ensure that legal obligations are metReview specifications to ensure that the scope of the work is consistent with the bidMaintain records of communications with customers (phone calls, conversations, standard letters and notices) and update Canam systems with the appropriate datesReply to Requests for Information from all departmentsFollow up on any codes that may affect delivery in collaboration with the credit departmentReview comparison reportsResearch and write up change orders based on verifiable informationFollow up on collection letters to customersWrite up processing forms and/or processes extra creditEnsure that final drawings are sent and calculations are included if necessaryProcess back charge forms in collaboration with various departments when claims are receivedReview claims, document issues, and resolve claims with management granting final approvalReview charges, document issues, and provide management with the supporting documents necessary to review claimsUpdate tracking spreadsheets with all back charges and change ordersAttend job site meetings as directed by managementWork with customers on any job site in an ongoing effort to avoid or minimize the cost impact of potential back chargesResearch accounting issues as requested by the Accounting ManagerPrepare reports and correspondence for internal and external usePerform other duties as assigned by supervisor 

QualificationsBachelor’s degree (B.A.) or the equivalent from a college or technical school with a four-year programAt least 5 years of related experience in the steel fabrication industryKnowledge of AISC, AWS, ASTM and OSHA requirementsEffective communication skills and strong customer orientationEffective problem-solving and decision-making skillsStrong negotiating skillsAbility to interpret a variety of instructions furnished in written, oral, diagram or schedule formExceptional and proven organizational skillsAbility to write routine reports and correspondence Ability to apply basic geometry and trigonometry conceptsWillingness to travel for necessary training and job site visitsWorking knowledge of Microsoft Word, Excel, Project and Google SuiteRead and speak English

 

Additional Information

Company Description

Canam Bridges designs, manufactures and installs steel bridges for major infrastructure contractors across North America. Canam Bridges is a member of Canam Group, which has close to 3,500 employees and operates 11 plants in North America, as well as engineering offices in Canada, Romania, India and the Philippines.

 

Physical demands

Regularly required to sit; use hands and fingers to type, handle or feel objects, tools, or controls; and reach with hands and arms. Frequently required to talk or hear.  

 

Work environment

General office and constant exposure to computer display. May be exposed to steel fabrication environment and occasional outside weather conditions, excessive noise levels, and vibration. May work near moving mechanical parts and be exposed to fumes or airborne particles.

 

Remuneration

We offer a competitive compensation and benefits package as well as excellent opportunities for training and advancement.

 

 

Canam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.