Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 04/30/2024
We are seeking a Project Manager to join our Repair Center and Field Services team. You will be responsible for project execution and related customer communication. Projects will range from minor repairs to complete rebuilds or replacements of equipment and will be working with customers and assisting in creating proposals per the customer's scope of work expectations. The Project Manager will ensure parts deliveries are tracked and delivered on time, the resources are scheduled and understand full scope of the work, achieve targets for safety, quality, schedule, and budget. The Project Manager is also responsible for stakeholder communication, relationship management (including customers, suppliers, and internal units), closing out the project, evaluating final cost, and delivering the invoice.
In this position, you will report to the Senior Service Operations Project Manager.
This position is located in Mesa, AZ but, we are happy to offer flexible working arrangements, including hybrid options; however, may involve up to 30% of international and/or domestic travel to customer sites and other internal Metso sites for training/meetings.
What you’ll do
Responsible for managing projects, ensuring deliveries are properly resourced, meet customer expectations, fulfill contract obligations, and achieve targets for safety, quality, schedule, and budget
Execute projects as sold by the Sales Account Managers / Proposal Department
Enter purchase orders and projects into SAP Business System and perform all required SAP functions including purchase requisitions, invoices, cost runs, and proper job closeout procedures within SAP
Prepare internal and external kick-off meeting to define project objectives and clarify contractual issues as required
Create project schedules including equipment supply and installation schedules in coordination with other Metso departments including engineering and field service units using MS project.
Work in liaison with the various technical support staff within Metso organization to coordinate the design of procedures, special tooling, jigs, and fixtures that are needed to execute the work scope
During project execution, coordinate delivery of materials and/or labor
Maintain records of installation progress and technical information for all field service events
Responsible for stakeholder communication and relationship management (customers, suppliers, internal units…)
Communicate with Field Service and contractor workforce during site work
Coordinate field activities with the customer and/or the customer’s contractor(s)
Provide technical support to customers
Prepare detailed scope of work plans, estimates, and customer proposals for extra work not included in the original contract
Responsible for adhering to robust scope change management practices in delivering projects
Invoice the customer as per contract requirements and in a timely manner
Approve suppliers’ invoices as per contract requirements
Follow-up on project cost deviation, cycle times, and Accounts Receivable
Take a leadership position in the planning and execution of larger more complex projects
Carry out other service-related tasks as a member of Metso's Service Group as may be requested by the Manager
Customer site visits as required for onsite meetings, equipment evaluation, coordination with the customer etc.
Other duties, as assigned
Who you are
Experience in project execution serving mining or other heavy equipment industries preferred
Project management certification or other professional degree is preferred
Solid SAP fluency and experience is preferred
Must possess a valid driver's license and the ability to obtain and maintain a valid passport
An understanding or knowledge of mining process equipment products is a plus
Fundamental knowledge of commercial and legal terms and conditions
The ability to understand engineering drawings is a plus
Highly organized and able to multitask and prioritize various activities to ensure timely and accurate compliance with schedule and budget requirements
Excellent written and verbal English communication skills with the ability to communicate effectively with customers, visitors, co-workers, management, suppliers, contractors, and regulatory inspectors
In-depth knowledge of personal computers, including Microsoft Office products (Word, Excel, Project, PowerPoint, Outlook)
What's in it for you
An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
Compensation and rewards - Global incentive program tied to business and performance targets.
Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
Get in touch
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
For additional information, please contact Marie Miller, Talent Acquisition Specialist, via email at Marie.Miller@metso.com .
We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.
This role comes with some physical work requirements connected to working in an office environment with some of the functions listed below:
Regularly required to perform in-office environment, use hands and fingers; reach with hands and arms; and effectively communicate with others. Must be comfortable communicating in shop/plant environments
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Required use of keyboards, telephones, copiers, visits, and movement through shops, and travel experiences
Able to occasionally lift and/or move up to 40 pounds, including climbing up and down multiple flights by way of stairs or ladders when working in the field, as well as the ability to react to audible warnings when working in the field
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.
Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial