Job Description

As a Quality Assurance Coordinator, you are the primary liaison to our customers and the customer follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase.

 Sort and prepare proper order of HGV contract documents to present to new and upgrading owners Monitor and record any customer cancelations letters that come into the department.  Assist in processing those cancelations Prepare file that shows pending contract deals and the total net sales value of each contract.  Prepare and monitor the Issue Report while communicating / following up with QA manager Assist in reviewing all mail out contracts for accuracy prior to being mailed out Stock items for the day which can include lifting boxes up to 20 pounds. Responsible for inventory and supplies for the quality assurance department Assist with various projects and programs that may arise in the general operations of the quality assurance department Order any office supplies for the department Carry out any reasonable request by management of which the employee can perform. Scanning documents and assisting with the resolution of audit issues Create, distribute and manage all QA schedules Work between sites