Position Description

Quality Mart Area Supervisor

 

Reports To:     Director of Retail Operations

FLSA Status:    Exempt

 

Position Summary

 

Quality Mart Area Supervisors are responsible for the oversight of QM stores and their managers within their district. This person is responsible for the interviewing, hiring, and training of all store managers. The area supervisor is responsible for performing monthly audits, protecting company assets, providing guidance and assistance to managers to meet monthly sales goals, and ensuring compliance of all company policies and governmental requirements.

 

Responsibilities

 

Hiring responsibilities of Managers for all locationsManage frequent audits to ensure protection of company assets Ensuring that all Managers are in compliance with company policyAssistance and guidance to all managers to ensure that monthly sales goals are metProvides information to store management by recapping promotional activity; reporting business opportunities, results, trends and competitive information.Completing all paperwork in a timely mannerMaximizes store sales through excellent customer service, product availability, and merchandising and exceptional store image inside and out.Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs. Establishes job expectations. Provides coaching to develop action plans for issue resolution

 

Requirements

A Bachelor’s Degree or at least 5 years of experience managing district or regional operations for retail/commercial or large single commercial store with multiple managers and 75+ employeeA valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employmentThe ability to multi-task and be self-motivatedStaffing, training, and supervising General ManagersImplementing merchandising programs, controlling cash and inventory, motivating and team building, and promoting excellent customer serviceA focus on Profit and Loss management including budget planning, maximizing sales, and controlling expensesSetting performance goals and objectives while monitoring results with upper managementMust be able to lift 30 + poundsMust be able to sit, stand, walk, climb steps, bend, twist, reach, stoop, and squatMust be computer literate and familiar with basic operating systemsMust be able to perform repetitive workMust have excellent customer serviceMust have a strong attention to detailComplete any other duties assigned by leadership