CG – CGBO, Chicopee, Massachusetts, USA
25 days ago
Quality Supervisor

ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide.  Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com

JOB OVERVIEW

This role is responsible for overseeing the Quality Team. This role is responsible for organizing and managing the testing and inspection of products prior to its release.  This role is also responsible for the maintenance of QA files and calibrating equipment.

ROLES AND RESPONSIBILITIES

Verify/monitor calibration of test equipment and provide routine upkeep of equipment.Advise supervisor/manager of equipment needs.Support Operation with all Quality Assurance needs.Define and complete MAP goals (Managing and Appraising Performance) according to Callaway policy.Complete special projects as assigned by supervisor/manager.Ensure that there is sufficient lab coverage to handle production and engineering work ordersHandles performance management for the Quality Lab Technicians including performance reviews and disciplinary action if necessary.Works towards improvements for process efficienciesWork in a safe manner following all PPE and standardized processesPerform all other duties as assigned by the Supervisor.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

Proficiency in Microsoft Word & Excel.Ability to interpret and analyze data related to quality specificationsAbility to communicate effectively with immediate supervisor and other personnel.Must be able to read, write and understand English

EDUCATION AND EXPERIENCE

2-5 years’ experience in Quality Assurance related work1-2 years experience in supervision preferredPreferred Associate’s Degree in Sciences or Statistics

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

The employee may be frequently expose to fumes or airborne particlesThe employee is regularly required to sit at a computer deskThe employee may be required to stand, sit, crouch, walk and bend/conform in uncomfortable positions for varying periods of timeWill be required to use vision including close vision, color vision, peripheral vision, depth perception, and the ability to adjust focusOccasionally required to lift up to 50 lbs.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time.  Other duties may also apply.  Nothing in this position description changes the at-will employment relationship existing between the Company and its employees.  Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

#LI-AH1

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!

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