Job Title: Quality Systems Manager
Department: Quality Control (410)
Reports to Job Title: Quality Operations Director
Fair Labor Standards Act Status (FLSA): X Exempt Non-Exempt Hourly
Summary of the Position: The Quality Systems Manager (QSM) is responsible for the management and execution of quality control programs and systems at the JBSS plant and manages the quality control department. The QSM is the functional leader for the plant quality team. Functions of the Position:% of Time
Essential (E)
or
Marginal (M)
Functions Performed
20%
E
Develops, implements, and maintains quality control systems to assure the highest possible quality standards in all incoming raw materials, outgoing finished products, and JBSS manufacturing environments.
20%
E
Oversees the development, implementation, review, and maintenance of the SQF Food Safety Code for Manufacturing System including food safety fundamentals, the food safety plan, and the food quality plan.
10%
E
Leads regulatory inspections, monthly plant GMP audits, and customer and third party audits such as AIB and SQF. Develops and maintains the audit CAPAs.
10%
E
Coordinates and leads customer quality reviews. Investigates customer/consumer complaints, implements corrective and preventive actions, and provides responses and reports in a timely manner. Provides assistance to customer service representatives when technical expertise is needed.
5%
E
Works with all plant departments and senior management to continuously improve the level of quality for all raw materials, work-in-process products, and finished goods.
5%
E
Takes appropriate action to maintain the integrity of the SQF Food Safety Code for Manufacturing System.
5%
E
Communicates to relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF Food Safety Code for Manufacturing System.
5%
E
Acts as an SQF practitioner and assures that a protocol for validating pre-requisite programs and critical food safety and food quality limits are developed, implemented, and maintained.
5%
E
Initiates quality control programs that are developed and/or required by customers. Works closely with customers to understand their requirements and their product specifications.
5%
E
Active member of the quality leadership team. Makes quality and food safety related recommendations to the VP, Food Safety, Quality, and Regulatory Compliance and keeps the VP informed of significant quality and food safety issues.
5%
E
Manages all interactions required with outside analytical and microbiological laboratories.
5%
E
Assists in the development, implementation, and maintenance of quality and food safety related training.
Supervisory Responsibility:
Does this position have supervisory responsibility? X Yes No
If yes, please list the titles of the positions for which this position is responsible.
Title of Position
Title of Position
Quality SupervisorQuality Specialist Quality TechnicianQuality Lead Qualifications:Education, Experience and Knowledge:
Bachelor’s degree in a food science, technology, or laboratory science (such as biology, chemistry or physics, etc.) is required.Seven or more years of experience in managing quality operations in a food-manufacturing environment required. Certificates, Licenses and Registrations: HACCP CertifiedCertified SQF PractitionerSkills and Competencies:
Must be a strong communicator with comprehensive hands-on experience in both food manufacturing/operations and QC lab environments.Strong leadership skills in managing change as well as managing the activities of technically based employees. Highly proficient in utilizing computer software/desktop applications (such as MS Word, MS Excel, Outlook, Visio, etc.). Must be capable of serving as a “customer advocate” within the JBSS environment. Must be capable of positively interacting with other companies/customers upper managements. Able to travel up to 10%.