Job Summary The Record Technician is responsible to ensure that all inpatient, outpatient, and ED records are reviewed for all required charting elements in accordance with the Medical Staff Bylaws, Hospital Administrative Polices, TJC, CMS and DOH regulations. The Record Technician is responsible to assign the appropriated deficiencies to physicians, residents, and allied health care professionals to complete the chart. Follows department policies and procedures. Adheres to productivity and quality standards. Works required queues and audits according to schedule. The Record Technician is responsible for retrieving, scanning, and transporting of hospital patient information. Under general supervision, performs a variety of functions including, but not limited to, answering phones, completing release of information, resolving problems, and interacting with patients, physicians, and outside customers. The Record Technician will ensure that all inpatient, outpatient, and emergency department records are received, prepped, scanned, and indexed into the patient's electronic record. They are responsible for rounding on the nursing units and emergency department to scan/index all paper documents into the electronic chart within the appropriate turn-around time frame. The Record Technician is also responsible for requesting records as needed for patients being seen in the hospital, as well as releasing of information for continuing care. They will maintain the Death Log and work with EDRS on completing death certificates. With the HIM Department being open 7 days a week, this position requires a rotation of weekends and holidays. There is also the possibility of working remotely on a rotational basis once section productivity and quality standards have been met. The Record Technician will represent the hospital in a professional manner using excellent customer service practices in performing all duties. Monday -Friday , 3pm-11:30pm with weekend and holiday rotation required #READ Qualifications Education Requirements High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Experience Relevant Experience Required Skills Analytical Skills Collaborative Skills Computer Skills to include use and navigation Customer Service Skills Detail Oriented Epic Proficiency Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Good Reasoning Skills Keyboarding Listening Skills Microsoft Office Applications Multitasking Organizational Skills Problem Solving Skills Service Orientation Strategic Thinking Strong Team Player