DDI's Recruitment Support Specialist supports our recruitment and onboarding processes in multiple ways. The Recruitment Support Specialist is responsible for initiating the onboarding process for their assigned new hire. This includes the scheduling of appointments, assisting with the completion of new hire paperwork and communication with hiring managers across the agency regarding the progress of new hires. The Recruitment Support Specialist also assists with other aspects of the recruitment process, such as maintaining our Applicant Tracking System, conducting phone screens, attending meetings and participating in career events.

Salary Range: $20.03 - 24.04/hour

Responsibilities: Under general supervision, the Recruitment Support Specialist is responsible for enhancing the candidate onboarding experience by ensuring that all required documentation is completed in a timely manner and assists in all recruitment functions.  Thorough knowledge and understanding of organizational hiring policies and procedures is required.   Initiates the onboarding process including but not limited to, tracking of pre-hire paperwork, preparing offer letters (as needed), review and compilation of new hire packets, making follow-up calls to candidates regarding paperwork, ensuring accuracy of documents, and securing approval to start from the Recruitment Manager in an effort to further expedite the hiring process from onboarding to start. Provide customer support to candidates via phone, voicemail, email and in person throughout the recruitment and onboarding cycle. Ensures and coordinates with Credentialing staff that all pre-hire compliance related steps (background checks, substance abuse testing, fingerprinting, verification of professional licenses, DMV check, etc.) are completed by appropriate parties. Responding to phone calls and emails regarding HR related questions. Participate in training all end-users in the operation of ATS as it pertains to recruitment and onboarding.  Participates in maintenance of the ATS data including ensuring the accuracy of posted positions, assisting users and troubleshooting. Schedule and conduct interviews. Participate in open houses, job fairs and other recruitment and staffing events. Schedule flexibility is required as attendance at events may occur outside of regular business hours.  Keeps hiring program advised of all aspects of the onboarding process for their candidates. Manages and tracks Recruitment Rewards Program and Sign On Bonuses.  Other duties as assigned.   Qualifications:   Two years of experience in a business or office environment utilizing customer service and administrative skills. Is able to work independently and have the ability to work effectively in a team environment. Must possess sound judgment, have good critical thinking skills, and have the ability to maintain confidential information, exceptional organization, time management, administrative and customer service skills. Must be able to multi-task effectively. Proficient with Word, Applicant Tracking Systems, Internet and other related software. High School Diploma or equivalent required.

DDI is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to actual or perceived race, color, sex, pregnancy, reproductive decision making, gender expression or identity, national origin, disability, military status, creed, religion, age, sexual orientation, marital status, genetic information, status as a victim of domestic violence or any other group protected by federal, state or local law. We are committed to creating a deep sense of belonging and a culture where all applicants and employees feel welcomed, valued and respected. We are people inspired by purpose.