With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

The Regional Vice President of Operations assists the Branch Presidents with day-to-day operations while serving as a performance-driven leader and mentor to the branches, as an operations liaison for the company and as an industry ambassador for Associa and its strategic interests/objectives.

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Responsibilities Include:

\n\nLead the Branch Presidents to develop and implement a variety of strategies to sustain and improve employee engagement and development, to strengthen customer service and client retention.\nCapitalize on growth opportunities – existing and new, to maximize profits while maintaining an acceptable level of quality.\nContinually improve the supply chain to positively impact variables such as cost, quality, and delivery time.\nProvide oversight and guidance and feedback to team, follow up on projects assigned.\nRemain up to date on the company's research and development efforts.\nDeliver timely updates to fellow executives on operations related issues.\n\n

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This is accomplished by:

\n\nEmbodying Associa's Mission and Company Values\nAssessing, selecting, and developing \"raise the bar\" talent\nDefining and implementing strategic direction\nDriving and monitoring key business driver results via the branch Balanced Scorecards\nDeveloping new resources and revenue streams\nMotivating and empowering branch teams to achieve success, as measured via the Balanced Scorecard\nDevelop, monitor, and administer financial program to maintain efficient, quality services\nLead the alignment of people, systems, process, and culture in our integrated client delivery model\nIdentifying organic and inorganic growth opportunities within the branch\nWeekly travel will be required for the role\nOther duties as assigned\n\n Requirements

Requirements:

\n\nValid FL Community Association Manager License (LCAM) highly desirable\nProperty Management Certification(s) such as CMCA, AMS, or PCAM preferred \n10+ years of directly related or closely related experience\n7 - 10 years of Management and/or Supervisory experience\nKnowledge of sales, operations, and/or underwriting management\nKnowledge of budget and monthly performance reporting and variance analysis\nKnowledge of applicable state statutes\nKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level\nKnowledge of conflict resolution techniques at an expert level\nProject management at an expert level\nSelf-motivated, proactive, detail oriented and a team player\nProfessional customer service skills\nTime management and time critical prioritization skills\n\n

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.