At Amazon, we're working to be the most customer-centric company on earth, and how we fulfill and deliver customer orders is an important part of that mission. Amazon is continually striving to innovate and provide best in class delivery experience through the introduction of pioneering new products and services in the last mile delivery space. This includes the Delivery Service Partner (DSP) program through which we empower entrepreneurs to launch their own package delivery companies.

We are looking for a dynamic, organized self-starter to join our NA DSP team as a Risk Manager. This position will own critical tasks to help our team review certain legal and contractual compliance issues, support Amazon in dispute resolution efforts, and mitigate risk. A successful candidate will have a passion for diving deep into problem solving, finding ways to introduce structure in an ambiguous space, and developing standard processes and protocols.


Key job responsibilities
• Serve as the initial escalation point for DSP candidate, legal entity, and ownership issues;
• Deep dive and make determinations about ambiguous situations that contribute to program risk;
• Assist with discovery processes in the context of legal dispute resolution;
• Partner with internal program, tech, and legal teams to develop and improve processes that reduce risk;
• Analyze trends and produce strategic recommendations to proactively address systemic issues;
• Assist with data gathering and reporting to leadership and other stakeholders; and
• Partner with international teams as they seek to develop parallel risk-mitigating programs.

We are open to hiring candidates to work out of one of the following locations:

New York, NY, USA