Amazon Web Services (AWS) is seeking a Deal Specialist for the Strategic Customer Engagements (SCE) Workload Analyst team. This is a unique opportunity to provide actionable, measurable, and valuable insights into AWS’ largest and most strategic deals in a way that facilitates AWS customers achieving their business and technical outcomes while prioritizing strong business results for AWS.

As a Deal Specialist within the Workload Analyst Team, you will work to proactively deep dive large and strategic accounts, and engage in opportunities well ahead of the field surfacing them to SCE, to go deep to understand the customer and potential solutions. Your work will ensure that the SCE Deal Team walks into negotiations with the data and service level expertise to drive the best outcome for AWS and the customer. You will analyze and review the current deal terms, revenue and usage data, document customer workloads, identify upstream defects that need to be addressed to support the SCE Deal Team prepare ahead of the next deal cycle. Beyond proactive engagement, you will support the SCE Deal Team in active engagements in navigating highly competitive or technically complex deal scenarios through custom support and bespoke analysis. You will develop and own strategic stakeholder engagements that resolve business problems impacting on deal outcomes, improve team processes, and work to identify and integrate data generated upstream of the deal cycle into existing SCE tools. This is a visible role that will engage across internal stakeholder teams to drive measurable business outcomes.


Key job responsibilities
• Produces written deal deliverables, ahead of SCE-led deal cycles, that provide the SCE Deal Team with a set of actionable, measurable, and valuable insights into AWS’s largest and most strategic deals in a way that facilitates AWS customers achieving their business and technical outcomes while prioritizing strong business results for AWS.
• Act as trusted advisor and thought leader to the SCE Deal Team in the development of commercial strategy and deals.
• Partner closely with AWS Service teams to understand services and pricing and act as a technical resource on these services to the SCE Deal Team
• Advise on commercial deal terms: understand the competitive landscape and provide deal guidance to the SCE Deal Team to resolve technically complex deal scenarios
• Cultivate best practices through analysis and reporting in support of continuous improvements

We are open to hiring candidates to work out of one of the following locations:

Dallas, TX, USA | New York, NY, USA | Seattle, WA, USA