**Securitas Security Services USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:** Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role. **Job Requirements:** + Alarm Management: Monitoring and dispatching security for alarms + Handling access requests and ensuring all procedures are properly followed + Providing excellent customer service via phone and email + Dispatching first responders and/or HAZMAT teams to incidents + Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments + Real time monitoring of client ground shipments in the US + Sending out Event notifications to department management + Creating Security Briefings for high level events + Assisting with security investigations as required/completing incident report **ENHANCED BENEFITS** + Competitive Wages + Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP) + 401k with Employer Matching + Paid Life Insurance + Paid Time Off + Paid Uniforms + Paid Training Upon Hire and Throughout Career + Sons and Daughters Scholarship Program + Specialized Programs for Continued Education for Security Officers + Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness + Employee Assistance Programs (EAP) + Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.) **MINIMUM QUALIFICATIONS** (Additional qualifications may be specified and receive preference, depending upon the nature of the position.) + At least 18 years of age + Reliable means of communication and transportation + Legal right to work in the United States + Ability to effectively speak, read and write English + High school diploma or G.E.D. + Willingness to participate in the company’s stringent pre-employment screening process Securitas is an Equal Opportunity Employer (EOE) – M/F/Vet/Disabilities \#MetroBoston Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.