Senior Applied Scientist, Worldwide Defect Elimination
Amazon.com
As a Senior Applied Scientist in Worldwide Defect Elimination at Amazon, your role is pivotal in leveraging advanced AI and ML techniques to address customer issues at scale. You'll lead the development of innovative solutions that summarize and detect problems, organize them using ontologies, and pinpoint root causes within Amazon systems. Your expertise will drive the identification of responsible stakeholders and enable swift resolution. You will utilize the latest in AI/ML to to develop an LLM ecosystem that can comb over our billions of contacts (using a combination of media). As a part of this role, you will collaborate with a large team of experts in the field and move the state of research forward.
Key job responsibilities
* Research and Development of Cutting Edge Modeling techniques for NLP, NLU, and Prediction.
* Establishing scientific culture and standards for all the scientists (publication, best practices, reviews, etc.)
* Delivering solutions to the core business problems above and influencing business partners
* Develop scientific talent on the team
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
About the team
The Worldwide defect elimination team's mission is to understand and resolve all issues impacting customers at scale. The Economics team is a force multiplier within this group, helping to understand the impact of these issues, changes to our policies, and optimizing the customer experience.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Key job responsibilities
* Research and Development of Cutting Edge Modeling techniques for NLP, NLU, and Prediction.
* Establishing scientific culture and standards for all the scientists (publication, best practices, reviews, etc.)
* Delivering solutions to the core business problems above and influencing business partners
* Develop scientific talent on the team
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
About the team
The Worldwide defect elimination team's mission is to understand and resolve all issues impacting customers at scale. The Economics team is a force multiplier within this group, helping to understand the impact of these issues, changes to our policies, and optimizing the customer experience.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
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