Winston-Salem, North Carolina, USA
57 days ago
Senior Manager - Customer Planning & Insights

Reynolds American is evolving at pace - truly like no other organization.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

WE ARE LOOKING FOR A Senior Manager Planning & Insights Strategic Accounts

SENIORITY LEVEL: Mid-Senior Level

FUNCTION: Trade Marketing

LOCATION: Winston Salem, NC

ROLE POSITIONING AND OBJECTIVES

Reports to

Director Planning, Insights & Operations

Number of Direct Reports

1-3

Core Relationships

Internal –Field Trade, SP&I, RGM, LEX, Brand, Finance, ATM

External – 3rd Party Agencies, Customers

Geographic Scope 

U.S. Market

Travel Required

25%

WHAT YOU WILL BE ACCOUNTABLE FOR

Manage weekly, monthly, quarterly & annual customer performance for all categories within a Total Nicotine StrategyDevelops promotional strategy within Joint Business Planning process, deploying promotional programs with a dynamic cadence aligned to Reynolds & Customer KPI’s.Manage customer promotional budgets (JBF accrual) and other resource allocations with real-time reportingDevelop analyses and present recommendations to drive timely, fit for purpose and actionable business enhancing opportunitiesProvide insights, analyses, and recommendations within the Joint Business Planning process with key customers and lead the internal evaluation & benchmarking process to ensure program success.Develop and provide business review for management regarding business strategy and brand performanceDrive a culture of collaboration, innovation and positive influence on decision making processesEffectively communicate results to clients across the organization to facilitate decision making process

CAN THIS BE YOUR FUTURE ROLE?

Are you seeking a dynamic role with direct impact to company performance?Do you want to be part of a collaborative team that supports one another for improved outcomes?

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

5+ years in business/commercial analytics and/or related field.Proficiency in MS Excel & Power Point (V-Lookup, etc.)Highly effective oral, written, and listening communication skills delivered in a manner appropriate to the needs of the audienceAbility to understand broader business issues and seek resolutionStrong collaboration skills and the ability to work with a broad range of disciplines, cross-functionally.Proven excellence in customer management and relationship buildingDemonstrated potential to lead, coach, and develop self/othersStrong ability to organize, prioritize and manage multiple projects simultaneously

BENEFICIAL

Previous experience in a marketing focused role and/or Account ManagementRetail sales experience

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

Global Top Employer with 53,000 British American Tobacco employees across more than 180 marketsGreat Place to Work CertifiedBrands sold in over 200 markets, made in 44 factories in 42 countriesNewly established Tech Hubs building world-class capabilities for innovation in four strategic locationsDiversity leader in the Financial Times and International Women’s Day Best Practice winnerSeal Award winner – one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER

Have you been on a career break for 18 months or longer? Are you ready to return to your career? If your answers to these questions is yes, we would love to hear from you. Regardless of why you took a break, we value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support.

Collaboration, diversity and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percentCompany contributes an additional three percent to 401(k) whether employee participates or notComprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)Health Savings Account start-up contribution for employees who elect the high deductible health planFlexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar yearEmployee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependentsCompany paid life insurance of 1x annual base pay ($50,000 minimum)Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insuranceTuition reimbursement and student loan supportDependent Scholarship ProgramsFree confidential personal financial counselling serviceOn-site health centers and 24/7 fitness centers at certain company locationsA charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choiceHealth-care concierge serviceVolunteer service opportunitiesExtensive training opportunitiesCompany vehicle for eligible employeesMobile phone allowance for eligible employeesPaid Leave:Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)Paid Parental Leave + temporary reduced work schedule opportunityFuneral LeaveShort-Term Disability LeaveLong-Term Disability LeaveJury Duty LeaveMilitary LeaveReleased Time for Children’s EducationCommunity Outreach LeaveOther paid leave benefits, as required by state or local law

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc.and its affiliated companies is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email atTalentAcquisition@RJRT.com.

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