IT Specialist SME (Network and Computer Systems Administrator) Location: Lanham, MD  Schedule: Monday to Friday, 9:00 AM – 5:00 PM Employment Type: Full-time Benefits: Full health benefits, PTO, 401(k), and some monthly travel reimbursement Qualifications: + Must be a U.S. citizen + Must be eligible for a government clearance + Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Information Systems, or a related technical discipline + Equivalent combination of education, certifications, and relevant experience may also be considered + 8+ years of hands-on experience in network and systems administration, IT infrastructure engineering, cloud integration (AWS, Azure), and enterprise-level operations and maintenance support, including modernization initiatives and identity/access management solutions Preferred Qualifications: + Secret or Top-Secret clearance Job Duties: The IT Specialist SME is expected to support the Middleware Services Branch (MSB) in technical, operational, and managerial tasks. Their role will include: + Technical Integration and Engineering Tasks: a. Infrastructure modernization efforts, including cloud migrations (AWS, Azure), API management, database solutions (e.g., MongoDB). b. Engineering and supporting Identity and Access Management (IAM) solutions, including Identity Credential & Access Management Modernization (ICAMM). c. Managing technical dependencies, integrations, and release management. + Project Management and Program Integration: a. Preparing project management artifacts (roadmaps, schedules, action items). b. Facilitating meetings, workshops, and architecture design sessions. c. Developing and managing deliverables, maintaining reporting templates and documentation. + Operations and Maintenance (O&M): a. Certificate renewals, troubleshooting server outages (P1-P4 incidents). b. Security vulnerability mitigations (e.g., patches), POA&M activities. c. Health checks and proactive monitoring post-OS and software patching. + Knowledge Transfer and Documentation: a. Facilitating knowledge transfer to government personnel or successor contractors. b. Developing and maintaining comprehensive operational documentation, training materials, and transition plans Required Skills: + Hands-on experience with network and systems administration in hybrid on-prem/cloud environments + Proficient in virtualization technologies (e.g., VMware, Hyper-V) and middleware platforms + Hands-on experience managing cloud infrastructure and migrations (AWS, Azure), including cloud networking and resource provisioning + Strong understanding of network protocols (TCP/IP, DNS, DHCP, VPN, routing/switching) and diagnostic tools + Experience with API management and integration of database solutions such as MongoDB + Expertise in Identity and Access Management (IAM) and ICAMM modernization efforts + Demonstrated ability to manage technical dependencies, integrations, and release management in enterprise environments + Skilled in preparing and maintaining project management artifacts such as roadmaps, schedules, and action item trackers + Ability to facilitate architecture design sessions, meetings, and technical workshops with cross-functional teams + Strong experience in Operations & Maintenance (O&M) including certificate renewals, proactive health checks, and incident resolution (P1–P4) + Familiarity with security vulnerability remediation, patch management, and POA&M activities + Effective in producing and maintaining detailed technical documentation, training materials, and knowledge transfer plans + Excellent communication and collaboration skills, particularly in government or enterprise IT environments Powered by JazzHR