Comfort starts with our 13,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary:

The basic function of the Sales Associate is to sell La-Z-Boy products and services. This involves using and developing all selling and customer service skills trained to meet and exceed company goals. All Sales Associates are responsible for achieving store goals and maintaining the trust and loyalty of all of La-Z-Boy’s customers and team members and providing the highest level of customer service.

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):

Interact with customers appropriately and professionally by providing the highest level of customer service to all current and future customersDrive sales by contributing to store sales goals by selling furniture, accessories, and services offered by La-Z-BoyComplete all sales paperwork and customer service issues in a timely mannerAttend and participate in company training, store meetingAssist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goalsAccurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveriesFollow company procedures and policies. Including policies against harassment, attendance, sales policies and procedures and customer interactionSCOPE & IMPACT: Perform a minimum number of house calls to customer homesMaintain a sales average consistent with Company Standards

MINIMUM REQUIREMENTS:High School diploma or GEDStrong interpersonal skills to effectively communicate, build rapport, and positively influenceVocational or technical training in field of studyBending, lifting, and standing for long periods of timeReliable transportation to drive to customer homes

PREFERRED REQUIREMENTS: Previous selling experience and ability to close a sale strongly preferredOrganizational and problem-solving skillsUnderstanding and ability to word with computer technology

SUPERVISORY RESPONSIBILITIES: N/A

PHYSICAL DEMANDS/WORK ENVIRONMENT:Bending, lifting, and standing for long periods of timeInteraction with customers and co-workers, focus and concentration

OUR PURPOSE:

We are La-Z-Boy Incorporated. Get comfortable with taking your work personally. Get comfortable with uncompromising quality.  Get comfortable with caring about your colleagues and the consumers we serve. When people are comfortable, they are free to be themselves; to be fearless. When people are comfortable, they put others at ease and are more welcoming to different people and perspectives.  When people are comfortable, they collaborate in meaningful ways. Being comfortable brings out the best in us.

We believe in the transformational power of comfort

OUR VALUES:

Courage – We aren’t afraid to try something new

We are results oriented and can-do hard things.We do what is right.We challenge the status quo.

Curiosity – We are relentless in our mission to understand our business and consumers

We ask questions and explore every opportunity.We embrace change.We test and learn.

Compassion – We honor our almost 100-year legacy that was built on family

We lead with empathy in support of each other, our consumers and our communities.We foster an inclusive environment.We believe in positive intent. 

OTHER DUTIES:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours:

40

Work Shift:

First Shift (United States of America)