Welcome page Returning Candidate? Log back in! Senior Service Coordinator Job Location US-NY-Amityville Type Regular Full-Time Min USD $56,000.00/Yr. Max USD $68,000.00/Yr. Position Overview

SCOPE OF ROLE:

Conduct comprehensive assessments of veterans/veteran families’ needs.Directly supervise up to four SSVF Service Coordinators/field staff.Develop, implement, monitor, and evaluate individualized housing stability plans with each client.Provide short-term intensive case management to veteran families to achieve their housing stability goals.Link each program participant with appropriate community supports to ensure their housing stability. Assist program management in identifying the training needs of junior SSVF staff. Assist the social service team in the adoption of emerging best practices for the delivery of core support services to Veteran participants.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

Engage program participants by maintaining regular contact to monitor and track progress and response to services, including home visits and field work. Develop and implement individualized housing stability plans with veterans/veteran families to address identified housing barriers for Homelessness Prevention and Rapid Rehousing services. Monitor and evaluate client progress and adjust housing plan and/or service delivery as necessary. Provide regular supervision for SSVF direct reports, including support and guidance for workplace performance and behavior, troubleshooting and reducing barriers to services. Complete all necessary documentation to ensure compliance with funding requirements, and agency quality assurance standards. Performs comprehensive assessments on clients according to SSVF and agency standards. Assist program participants in identifying and accessing healthcare, employment/income support supports and other supportive services as needed, including Department of Veterans Affairs’ services and benefits.Advocate for veterans/veteran families at service providers and agencies in the community. Coordinate Rapid Rehousing and Homelessness Prevention services with program participants and the social service team.Assist veteran families with housing search and placement.Participate in regular quality reviews of SSVF cases and conduct housing plan and chart audits with junior staff and SSVF management. Coordinate and review the provision of Temporary Financial Assistance with third-parties and agency personnel. Cultivate positive relationships with relevant funding and monitoring entities, faith based organizations, social service providers, and other community partners. Participate in appropriate community collaborations and activities. Initiate and complete case closure when appropriate. Participate in SSVF and Veterans Services team meetings.  Available for after-hours crisis response for intensive case management as needed. Respond to client needs promptly, accurately and with courtesy and respect. Model appropriate behavior.  Represent the organization in a positive and appropriate manner to outside resources.Assist in staff training and program development exercises and planning functions.Completion of other tasks as assigned by manager.Maintain the highest levels of confidentiality for clients and staff, restricting information to those who need to know only. Qualifications

REQUIRED EDUCATION AND EXPERIENCE

BA in Human Services or related field and one year experience in social services or a combination of education and experience. Minimum of 3 years of case management and/or counseling experience.Demonstrated proficiency with Microsoft windows, Microsoft Word/Excel/Outlook required.Strong ability to multitask and work in a fast-paced environment.Solid organizational skills/strong communication and writing skills required.Willingness to attend occasional events outside of normal business hours, including Veterans Day. 

PREFERRED QUALIFICATIONS & SKILLS

Experience with electronic database systems (such as the AWARDS system) is preferred.Experience in intake, case management, and/or community outreach strongly preferred. ID 2025-16681 Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

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