About Druva

Druva enables cyber, data, and operational resilience for every organization with the Data Resiliency Cloud, the industry’s first and only at-scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to eliminate complex infrastructure and related management costs and deliver data resilience via a single platform spanning multiple geographies and clouds.

Druva is trusted by thousands of enterprises, including 60 of Fortune 500, to make data more resilient and accelerate their journey to the cloud. Visit druva.com and follow us on LinkedIn, Twitter and Facebook.

About Role:

As a Senior Staff Software Engineer (Escalations), you will be responsible for fixing product bugs and delivering code changes to the Production part of product reliability, resiliency, stability & sustenance for all Druva SaaS Customers. This role will require excellent communication skills as you will collaborate with Product Management, CloudOps, Development & Customer-Facing Teams to refine requirements, product architects to propose architectural changes, and other product owners to drive features for usability/supportability/quality. 

Key Skills:

6 - 9 years of experience in a combination of Development and Sustenance roles. Extensive hands-on experience in Go/Python/C/C++/Java on Unix/Linux or Windows platform Excellent programming skills along with Data structures, Algorithms, and Design Concepts Strong problem-solving skills and demonstrated ability to articulate and present technical solutions. Strong interpersonal and communication skills, both written and verbal, with the ability to develop and maintain working relationships at all levels, both with customers and internal stakeholders. Experience in enterprise software, deep knowledge of software development including threading, network, and disk IO, data transformations, data integrity, systems management, systems administration, and monitoring.

Desirable Skills:

Exposure to specific technologies around Office 365/VMWare/HyperV/Nutanix/Oracle/MSSQL 3+ years of software development experience in C/C++/ Python/Golang Experience in the development of complex, scale-out, distributed systems based on Service Oriented Architecture/Micro services Experience in Cloud Technologies (preferably AWS) Knowledge of the Backup or Storage domain will be an advantage. 

Role and Responsibilities:

Suggest and propose solutions to complex design problems for respective technology/workload. Fix Product Bugs and deliver code changes to Production. Work closely with the Sales/Tech Support/Customer Success/Professional Services team assisting them on their POCs and Implementation Projects.  Own and drive the Cloud Production issues for investigation and RCA, delivering a solution and working with the extended development teams. Drive validation of future releases in a staging environment for customer use cases, a gatekeeper for product release and quality assurance. Partner with respective scrum teams and Product Management for feature design & product improvements. Ensure communication flows well cross-functionally for product updates and known issues.

Qualification

B.Tech/B.E/M.E/M.Tech (IT or Computer Science) or equivalent