Job Description APPLICANTS MUST BE PERMANENT IN THE SPECIAL OFFICER CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. HRA’s Office of Police Operations (OPO) manages approximately 125 uniformed Peace Officers and more than 450 contracted security guards assigned to HRA’s facilities citywide. OPO’s primary responsibility is to protect the safety of HRA’s employees and clients, as well as their property and the agency’s physical assets. OPO also provide security for special events, construction, and work conducted outside of normal business hours, and emergencies. Special Officers will be responsible for providing a high level of security and safety for staff, customers, and visitors at an assigned HRA location located throughout the five boroughs who has Peace Officer status and arrest powers. HRA’s Office of Police Operations (OPO) is recruiting to fill two (2) Supervising Special Officer I positions with Peace Officer status and arrest powers who will serve as a Sergeant for Police Operations and will: - Ensure that the highest level of security is provided at an assigned HRA location. - Prepare schedules; assign contract guards staff; instruct the guards in their duties and responsibilities. - Oversee and monitor guards on an ongoing basis; and evaluate the performance of the guards. - Investigate and prepare reports on security incidents or conditions which jeopardize the security and safety of the facility occupants as well as develop actions to deal with incidents and or/conditions, in accordance with agency orders and procedures. - Supervise Special Officers, which include training, counseling, correcting their actions while evaluating their work performance. Conduct roll call; inspect officers on posts and assigned work areas. - Effect arrests and/or supervise and assist in the arrest process and may appear in court. - Respond to emergency situations in assigned work areas and assist other law enforcement agencies as required. - May operate a motor vehicle while performing patrol duties; and perform related work. - Other responsibilities may apply. Qualifications A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and one year of fulltime satisfactory experience in the field of law enforcement, protection or security. Individuals serving in this title are designated as Peace Officers by the New York State Criminal Procedure Law. Therefore, all candidates must be qualified to serve as Peace Officers. Incumbents must satisfy the training requirements established by the State of New York for Peace Officers and obtain certification. Once obtained, this certification must be maintained for the duration of employment. For Assignment To Assignment Level II: A. One year of experience as a Supervising Special Officer-Assignment Level I; or B. In addition to meeting the minimum qualification requirements for Assignment Level I above, one year of experience in the field of law enforcement, protection or security in a supervisory capacity. For Assignment to Assignment Level III: A. Two years of experience as a Supervising Special Officer; or B. In addition to meeting the minimum qualification requirements for Assignment Level I above, two additional years of full-time experience in the field of law enforcement, protection or security, at least one year of which must have been in a supervisory or administrative capacity. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.