At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.
We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.
Credence is actively seeking a ServiceNow Developer who will assist in the technical solution and development / implementation of applications leveraging the OOTB modules and customization as necessary to ensure the required business outcomes are delivered. The person will assist in the technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and Custom App to migrate legacy applications to the DLA Enterprise ServiceNow platform. As a ServiceNow developer, you will deliver products and services defined throughout the life cycle of the project and resolve post-production deficiencies. You will also, manage and participate in designing and developing solutions using various OOTB modules such as Product Catalog, ServiceNow Workflow, Business Rules, Script Includes, Notifications, Integration, Content Management System (CMS), and ITSM Modules, Request Management, Service Catalog, Asset Management, Configuration Management Database (CMDB), CSM, and other ServiceNow modules, as required.
Responsibilities include, but are not limited to the duties listed below Ensure all development aligns with the architecture principles of ServiceNow and is reusable, reliable, and adaptive.Manage the ServiceNow solution design, development, testing, migrating to Production (update sets)Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes.Requirements elicitation, design, development, testing, training, and implementation support Manage the ServiceNow solution design, development, testing, and go-live support. Work with technical subject matter experts (SMEs) to identify and refine data requirements Work closely with the ServiceNow technical team to convert requirements into design and migration stepsUnderstanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.Ability to maintain and develop scoped applicationsWorking with project resources to define sustainment governance and processes as part of operational transition. Provide guidance to convert requirements into design and migration steps. Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications. Education, Requirements and Qualifications Minimum US Citizen with the ability to obtain a Secret clearanceBS in Computer Science, Information Systems, Engineering, Business, or related disciplineThree to Five Plus years of ServiceNow experience
Experience in a ServiceNow platform in order to support Low-Code/No-Code Development.
Good understanding of ServiceNow's architecture, data model, and core concepts.
Good understanding of ACLs
Fosters a customer-focused environment.Communicates effectively to a wide variety of audiences at all organizational levels.Eliminates obstacles, gets results, have a clear, positive, and direct impact on business performance. Good problem solver and out of the box thinker Experience performing ServiceNow analysis, architecture, and application development. Hands-on experience with ServiceNow components, such as Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc. Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into productionProficient in JavaScript, HTML, CSS, XMLWorking Conditions and Physical Requirements
Regular work at Tysons Office, VA. Travel to DLA HQ (Ft Belvoir) may be needed for in person meetings
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EQUAL EMPLOYMENT OPPORTUNITY
Credence Management Solutions, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and employment decisions are based only on job requirements, candidate qualifications, and our needs as a business.
DISABILITY ACCOMMODATIONS (ADA / ADAAA)
The Company complies with the Americans with Disabilities Act (ADA), the Americans with Disabilities Act Amendments Act (ADAAA) and applicable state and local laws providing for nondiscrimination in employment against qualified individuals with disabilities. We are committed to providing equal employment opportunities to all individuals, including those with disabilities. Credence ensures that our recruitment process is accessible to all individuals and provides clear and simple instructions for requesting an accommodation on every job posting. Please contact Careers@credence-llc.com if you require any assistance or accommodations to apply.
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