Job Description

Description

Job Summary:

We are seeking positive, experienced individuals to join our team. Shift Leaders are responsible for supporting management in performing the daily operations of the restaurant in accordance with brand and franchise standards, engaging with guests and employees, assuming responsibility for the restaurant as required to provide managerial coverage.

 

Primary Duties and Responsibilities:

Support the manager in daily operations, striving towards excellenceMaintain an elevated level of focus on 100% Guest SatisfactionEnsure all policies and procedures are adhered to according to franchise and brand standards, including but not limited to food safety and cleanliness, product promotions, and cash handlingCoach and train a dedicated team as directed by management; provide feedback to management and crewDeploy team members appropriately throughout the shift, communicate crew responsibilitiesPerform as a member of the crew in food production, guest service, store cleanliness and organizationAssume assigned management duties as required

Compensation and Benefits:

Competitive weekly pay, plus tipsA leadership team that provides training and supportOpportunities for personal career growth within our team

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

**You are applying for work with a franchisee of Dunkin’ Donuts /Baskin-Robbins not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

 

Requirements
Excellent interpersonal skills to provide the highest level of customer serviceStrong leadership, communication, and organizational skillsDesire to be a team member within a growing organizationA positive attitude; elevated level of integrity; strong work ethic; ability to multi-taskKnowledge and understanding of restaurant operationsAbility to lift objects up to 50 lbsMust be able to stand for extended periods of timeMust be 18 years of age or older
About

Why DUNKIN'?

Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts. 

© 2020. Catalano Management, LLC/Route 65 Management, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.