**Overview** Come join Team Atlantis! We are currently accepting application for Spa Concierge. The Spa Concierge will greet guests to a luxurious spa environment, maintains guest and group accounts, assists with facility orientation and actively works to provide guests with a relaxing spa experience. Responsible for ensuring complete client and member satisfaction by providing full guidance and consultation in scheduling, confirmation, and check-out procedures. Maintains clean and organized work areas and well-stocked supply of products. Provides guests with locker, robe/slippers and tour of spa facilities as needed. **Swing Shift Position** **Responsibilities** + Schedule services for individuals and large groups using our spa reservations software system. + Call guests to confirm scheduled services. + Answer questions about available services. + Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with the supervisor or manager. + Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. + Process guest payments for spa services. + Promote and sell our spa services. While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. **Qualifications** + Previous guest service experience preferred *****Must adhere to all appearance standards,** **_including but not limited_** **to no "visible" tattoos/piercings or unnatural hair colors. ***** Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: + Comprehensive benefits (medical, dental, vision, supplemental coverage) + 401K retirement savings plan + discretionary match + Education Tuition Reimbursement Program + Scholarship Opportunity + Paid Vacation + Holiday Pay + Recreation /Fitness Discounts + Weekly Resort Prizes + Career Development and Training Workshops + FREE daily meal + Internal Advancement **Job Locations** _US-NV-RENO_ **ID** _2024-20230_ **Employment Type** _Full-Time_ **Subdivision** _Spa/Salon_