HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

Pension PlanRetirement PlanComprehensive Benefits PackageTuition ReimbursementBenefits Effective Date of HireSame Day Pay through Daily Pay

SUMMARY

As an Interpreter, your dedication to each customer and their needs, superior knowledge of a second language and demonstrated cultural sensitivity makes you an important resource for non-English speaking patients and families.

STATUS: Full Time            

LOCATION:  Rochester General Hospital

DEPARTMENT: Communication Center

SCHEDULE: Monday - Friday      

ATTRIBUTES

In lieu of a degree, equivalent combination of experience and education will be consideredExceptional customer service and communication skillsCompassionate, kind and patient focused demeanorSuccessful completion of Language Skills assessment prior to hireNational Certification preferred

RESPONSIBILITIES

Customer Service. Conduit for interpretation of patients’ cultural needs to service staff; interpret clinical and other interactions between patients, families and staff; translate documents and other printed materials as requested by organization, arrange with outside translation vendors as needed; on-call for patient service needs and responds in a timely mannerTime Management. Accept referrals via pager, voice mail and other methods for interpreting both emergency and scheduled interactions; prioritize requests and recommends utilization of other methods if needed; familiar with medical terminology and proceduresDevelopment. Participate in cultural sensitivity training opportunities for organization staff relating to interactions with patients and families of various cultures; member of related committees such as Cultural Diversity and Patient Education

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$18.25 - $23.31

CITY:

Rochester

POSTAL CODE:

14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.