Ohio, USA
28 days ago
Special Claims Investigator Supervisor

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Essential Job Functions and ResponsibilitiesOversees the assignment of caseloads and coordinates fraudulent activity with Field Claims staff and with other internal/external resources to ensure that the SIU program accomplishes its goals:Conducts specific investigations for claims cases.Investigates all suspect fraud referrals:Secures necessary information (i.e., reports, policies, appraisals, releases, statements, or other documents) to assist in the investigation of claims.Identifies trends and patterns of suspected fraudulent activity.Personally handles field investigations or assigns field work (i.e., surveillance, statements, etc.) to independent investigation firms.Coordinates efforts with law enforcement agencies, state agencies, Claims personnel, and counsel.Prepares investigation reports and detailed comprehensive reports.  Evaluates claims and recommends courses of action to management.May provide evidence and/or testify in cases where law enforcement agencies pursue prosecution.Assists in developing program awareness and conducting training on the detection, deterrence, and prevention of fraud.Maintains database for internal statistical reporting.Coordinates the work activities of the unit.  Responsible for day-to-day work and procedures.Provides technical guidance to staff.Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management.  Provides training to new members of the team.Participates in the evaluation of system requirements and the maintenance, testing, and documentation of systems.Performs other duties as assigned.

Job RequirementsEducation: Bachelor’s Degree or equivalent experience.Field of Study: Law Enforcement, Criminal Justice, Liberal Arts, Business, Computer Science or a related discipline.Experience: Generally, 3 to 5 years of related experience, including 0 to 2 years of leadership experience.  Professional designation (i.e., Certified Fraud Examiner, Private Investigator license, etc.) from a recognized National Investigation Organization or State Agency preferred. 

Business Unit:

Corporate Claims


Salary Range:

$0.00 -$0.00

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.

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