At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function:  

Verint's Senior Architect is responsible for driving innovation and leveraging the power of cloud using cloud-native architecture. The role is responsible for architecting, designing and implementing cloud-based multi-tenant products and solutions.   

Principal Duties and Essential Responsibilities: 

Drive cloud-native architecture and implement best practices for software development.  Utilize expertise and broad development experience to provide technical leadership to development team members.  Drive the technical architecture, design and development of various product lines.  Drive continuous integration and delivery of product using test-driven product development.  Effectively communicate designs and architectures at levels appropriate for different target audiences.  Maintain a forward-thinking approach with an awareness of new technologies available.  Apply service-oriented architecture (SOA) and Microservices disciplines to architect highly available and scalable cloud services.   Ensure that team adheres to the design and specifications outlined in the architectural vision and more importantly the product goals. 

 Minimum Requirements:  

Bachelor’s degree in Computer Science, Software Engineering, or related Engineering or Technology degree program  10+ years of experience in software design and development using Java/J2EE and ReactJS  Experience with Cloud-native architecture and data pipelines using Docker, Kubernetes, Terraform, Apache Kafka, Zookeeper, Redis, or similar technologies  Experience with relational and NoSQL databases (Postgres, Dynamo and others)  Familiarity with application monitoring, infrastructure monitoring and log aggregation tools like Datadog  Experience managing source code control and CI/CD tools like GitHub, Jenkins or similar  Experience with developing multi-tenant SaaS application in either AWS, GCP or Azure  Strong technical, analytical and troubleshooting skills  Experience with Agile and DevOps methodologies  Experience with Linux operating system  Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations 

 Preferred Requirements: 

Works well with minimal supervision and willingness and ability to take action independently  Advanced administration and troubleshooting skills with respect to process, technology, software builds, and software releases  Familiarity with contact center operations and technology  Ability to utilize third-party documentation as the sole information source to design and develop solutions for third-party products  Proven organizational skills, time management skills, and project leadership skills   Excellent written and verbal communication skills  Ability to prioritize and delegate tasks across team boundaries and/or for geographically dispersed teams  Experience with large-scale software development projects   Experience with Machine Learning libraries using Java or Python  Ability to communicate and explain technical concepts to a broad audience, which may include individuals with varying levels of technical knowledge and with different business perspectives 

 

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