About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Professional Experience:

1.      6 + years of work experience in Support and Development activities.

Major Duties :

1.      Work as part of a team that provides support to critical applications that requires  dedicated support 24*6.

2.      Work closely with the globally located team and seek or provide assistance on inquiries or concerns raised with the Application Support team.

3.      Participate in Major Incident calls or Fire call situations.

4.      Triage reported issues and create or propose solutions to mitigate the re-occurrence.

5.      Be able to provide detailed analysis and provide support at the code level to understand the working logic in an application

6.      Be able to perform impact analysis internally as well as in upstream and downstream from solutions.

7.      Work with the Business/Operation partners in order to facilitate quick and clear instructions ,  as well as business resumption.

8.      Provide active Incident management skills and display experience in a ticketing tool like Services Now related to active and aging tickets.

9.      Be able to keep track of Problem tickets and Change tickets in Service Now.

10.  Identify areas of improvement (systematic and process) and strive to make applications more business friendly in nature with more self-services capabilities.

11.  Probe areas to automate manual recurring activities.

Desired Skills:

1.      Strong Analytical skills

2.      Solid  communication capabilities.

3.      Proficient understanding of data movement capabilities including File and Messaging options

4.      Proficient in SQL writing.

5.      Basics of Network Engineering.

Preferred Skills/Knowledge:

1.      Understanding of Private and/or Public Cloud architecture/concepts. Certification in AWS/Azure/GCP an advantage.

2.      Languages: Java

3.      UI Tools: Angular JS; React JS

4.      Database: Oracle

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.