Amazon Web Services (AWS) is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world. Our services scale to staggering levels, are highly distributed, and are really fun to work with. AWS’s rapid worldwide expansion creates new challenges in data protection, availability, and growth.

The AWS Cross Domain Services (CDS) Team works to deliver the security, speed, and value of the AWS Cloud to customers who have unique access control, security, and compliance requirements.

As a Technical Program Manager on the AWS CDS team you will lead projects and programs spanning Infrastructure and Software to ensure that our systems and services scale to meet diverse customer requirements in this dynamic and rapid-growth world.

Key job responsibilities
Your skills are needed to be both broad and deep. You will find, create, and analyze data about every aspect of the services and the regions. You will drive process and technology improvements that reduce friction for engineers and proactively address issues that help to scale AWS solutions to meet a range of customer needs around the world. You will work across business, product, and engineering teams and balance cost, schedule, and technical variables to create tools or processes that help to delight our customers.

To succeed you need to be motivated by putting your customers first; you understand what the customers need and you don’t rest until we deliver it. You are detail-driven, with a strong technical background and excellent problem-solving skills. You learn from your mistakes, and you love working with really smart people. You have a solid understanding of project management fundamentals (e.g. business case, RTG, risk management, schedule management, and negotiation). You are comfortable briefing senior leadership, even when you have bad news; you can communicate effectively with business and technical teams both verbally and in writing.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at skrystan@amazon.com for inquiries.

About the team
We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Herndon, VA, USA