Job Description The Office of Labor Relations (OLR) represents the Mayor in the conduct of all labor relations between the City of New York and labor unions representing NYC employees. In addition, OLR administers procedures resulting from the negotiation of collective bargaining agreements, including the step grievance process. OLR’s Step III Grievance Division seeks a Coordinator to manage a high-volume caseload and grievance calendar/docket. Reporting to the Chief Review Officer, the Step III Grievance Coordinator will perform case management responsibilities related to Step III grievance filings. Duties and responsibilities will include: - Intakes, reviews, updates, and maintains grievance files and file logs; monitors the movement of cases and coordinates the flow of grievance documents. - Communicates with union representatives, agency representatives, and City employees regarding grievance case status. - Utilizing case management software, Microsoft Excel, virtual meeting software, and other computerized calendaring systems, dockets grievances and maintains the Step III conference calendar. - Coordinates availability of parties and review officers to appear at Step III conferences. - Prepares statistical and narrative reports related to Step III grievances. - May supervise subordinate staff and assist in the development of office procedures. Qualifications 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.