Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
****About the Team****
Hiring Manager: Here’s where you’ll highlight what your team does.
Example: You will be part of the Technical Infrastructure team responsible for designing, building and delivering key technical building blocks such as Servers, Storage, Networking, Voice, Databases, Data Centers, Service Desk and Monitoring tools. Our job is to ensure that every WSI location, associate and customer has the best experience possible utilizing our vast array of technical solutions we provide.
You’re excited about this opportunity because you will...
Exemplify the highest level of customer service standards to internal and external customers
Scan shipment as delivered
Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
Provide feedback to supervisor regarding inventory levels and damages
Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
Adjust stocking procedures to ensure aisles and exits are clear
Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment
Pack and log merchandise as required for customer deliveries
Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
May assist on sales floor during peak times and as assigned
Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
Comply with all company policies and procedures
Ensure all appropriate stockroom procedures are followed to minimize loss to the company
Why you will love working at Williams-Sonoma, Inc.
We’re a successful, fast-growing company with an entrepreneurial vibe
A technologically and data-driven business
Competitive salaries and comprehensive health benefits
We’re at the forefront of tech and retail, redefining technology for the next generation
We’re passionate about our internal and external clients and live/breathe the client experience
We get to be creative daily
A smart, experienced leadership team that wants to do it right and is open to new ideas
We believe in autonomy and reward taking initiative
We have fun!
We’re excited about you because...
Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
Passionate about the delivering the highest level of customer service standards to internal & external customers
Ultimate team player, eager to jump in & help your colleagues to get the job done
Curious & creative, striving for ways to simplify processes & procedures to streamline work
Proven success achieving results both independently & through teamwork
Hands-on teammate, who takes a proactive approach to all tasks
High school diploma or equivalent preferred
1-2 years customer service experience preferred and stockroom (or related work.) experience
Basic product knowledge preferred but not required
Effective time management skill to execute multiple tasks simultaneously
Ability to be mobile in the stockroom or on sales floor for extended periods of time
Proven ability to operate and read scanning equipment for extended periods
Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December)
*Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)
****Technical Competencies required: ****
HM: List any technical requirements, if applicable. For example:
Deep understanding of numerous networking protocols such as OSPF, BGP, VRRP, DNS, DHCP, proxy functions (forward and reverse), security protocols (IPSec, SSL, etc.), real-time protocols for voice (Skinny, SIP, H.323, MGCP), in addition to WAN communications protocols including MPLS, DWDM, OC carrier, BRI/PRI
Familiarization with cloud/storage services
Basic scripting skills in Python, Perl, iRules, TCL, Chef/Puppet or Go a plus
Physical Requirements:
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Benefits:
Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here’s a look at what you might be eligible for:
A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
A 401(k) plan and other investment opportunities
Paid vacations, holidays and other time-off programs
Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Location specific sample sales
A business casual work environment
San Francisco based bike share program
Time off to volunteer
Matching donations to qualifying nonprofit organizations
Company-sponsored community involvement
Various discounts on local businesses
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.