When someone joins JPMorgan Chase, they should know this is a place where they belong. They should feel like they have found a new home. That journey starts with their very first interaction -the job advertisement.

As a Strategy and Process Improvement Project Manager within our Office of Legal Obligations team, you will spend every day defining, refining, and delivering on our overall program strategy to meet the needs of our global business. Demonstrating strategic thought leadership, as well as delivery of best practices, you will leverage your deep understanding of programmatic platform capabilities and strong analytical acumen to make informed decisions that deliver for the program and the respective businesses. If you are intellectually curious and have a passion for driving solutions across organizational boundaries, you may be the perfect fit for our team.

The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.  Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm’s clients while also safeguarding the integrity of the firm.  We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you. 

Job responsibilities

Leading Project initiatives across locations, including oversight and management of difficult execution scenarios  Managing backlog, prioritization, intake, and issue management  Understanding relevant Standards documents and supporting connectivity and integration amongst the LOBs and CFs Program Management Office (PMO)  Developing, maintaining, and driving progress against an integrated project plan focused on various program initiatives  Participating in the Agile development of Enterprise Library Application (ELA), our system of record, which houses firm wide Obligations and related LOB/CF process mappings and provides connectivity to multiple systems and processes within the firm’s control environment  Leading and/or performing data analysis, root cause determination, and making recommendation for process improvements relative to the operating model  Developing executive communications and reporting to highlight status, risks and issues 

Required qualifications, capabilities, and skills

Strong knowledge and background in legal operational risk framework including but not limited to: performing research, process mapping, risk assessment, control identification, design and performance evaluation, issue and action plan management, key performance indicator identification and monitoring Experience in Project Management lifecycle and best practices Excellent written and verbal communication and an ability to articulate complex ideas, concepts, and solutions at a senior management level  Proven leader and influencer with the ability to think on their feet and be able to apply critical thinking and logical/structured framework to shape program’s approach  Excellent strategic and interpersonal skills, comfort in working with people at all levels across the firm covering a global footprint  Deeply organized with ability to manage complexity, multitask, juggle multiple workstreams and deliver solutions to a tight deadline  Possess sense of urgency, intellectual curiosity, flexibility in changing and competing priorities, problem solving skills with ability to synthesize large amounts of data and propose meaningful recommendations and provide guidance as required

Preferred qualifications, capabilities, and skills

4 – 6 years of experience in Risk Management, Controls, Audit, Compliance, or related discipline  Advanced MS Office, iManage, Tableau, SharePoint BA/BS preferred