Dallas, TX, US
65 days ago
Systems Dev Engineer - Amazon Managed Services, AWS Managed Cloud - OET-OX
Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies.

The AWS Managed Services team is looking for an exceptional systems development engineer to join our team, tasked with developing a service that will accelerate the adoption of AWS services among enterprise customers.

As a systems development engineer, you will:

- Troubleshoot, reproduce and solve challenging operational issues in a complex enterprise environment running fleets of server instances interacting with multiple services across several AWS regions.
- Participate and lead architecture workshops, working directly with technical teams from AWS enterprise customers and partners to provide unique solutions to our customers' individual needs for their application deployment.
- Lead the builds of CloudFormation templates to automate and deploy AWS resources and configuration changes.
- Collaborate and help build utilities and tools for internal use that enable you and your fellow AWS Engineers to operate safely at high speed and wide scale.
- Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams.
- Mentor and advise the global team on matters of systems engineering and architecture best practices.
- Drive operational excellence.
- Own the process for releasing production code to customer facing production environments.
- Work on critical, highly complex customer problems that will span multiple AWS services.




About the team

AWS Managed Services is a customer-centric global organization that provides technical services to our customers. As a member our team, you will be at the forefront of this transformational technology. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

We are open to hiring candidates to work out of one of the following locations:

Dallas, TX, USA
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