Description & Requirements WestRock (NYSE :WRK) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to more fiber-based packaging forward.

Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

 

Major Job Responsibilities: Completes daily technical training on the floor to assist with the Certification of team members in their rolesPartners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as neededAssists with tracking, evaluating, and measuring training locally using the company’s Dept. Training

Standards & Learning System tools

Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning

Aids - to assist with training)

Develops, builds, and maintains relationships with trainees & leaders in their roleParticipates in new teammate hiring process – assesses candidates’ skills (general and/ or machine,

involved in interview process to assess industrial experience, and provides perspective on hiring decisions)

Conducts training on all shiftsInfluences others to be safety-mindedTeam member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge contentAdditional duties as assigned

 

How you will impact WestRock:Improve local team performance through increasing skills and time to certification processesCost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset 
What you need to succeed:

Critical Skills/ Capabilities:

Growth and Results Oriented: Results oriented person that looks for constant ways to improveInnovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of workInterpersonal Skills: Possess keen awareness and understanding of the importance of strong

interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)

Accountability: Holds self and others responsible for actions and resultsInfluence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teamsDecision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensusCommunication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processesQuality: Actively work to ensure quality is ensured while minimizing waste

 

Technical Skills:1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred2 – 4 years’ experience in a manufacturing environment preferredKnowledge of Learning Management Systems preferredMicrosoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms

 

Others Qualification:Facilitation/ Presentation SkillsInfluencingPartneringProblem Solving/ Continuous ImprovementProfessionalism What we offer: Corporate culture based on integrity, respect, accountability, and excellenceComprehensive training with numerous learning and development opportunitiesAn attractive wage, reflecting skills, competencies, and potentialA career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.