Technical Writer

 

Remote, USA                       OneStream Software LLC

 

Benefits Offered                 Vision, Medical, Life, Dental, 401K
Compensation Range        $74,000.00 - $95,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity – Range may vary based on experience
Employment Type              Full-Time

 

 

ABOUT THE JOB

We are looking for a technical writer with video production experience to join our Technical Writing team. In this position, you will work with Product Owners and key stakeholders to create engaging videos orienting viewers with new products, features, enhancements, or processes. You may also document new product offerings and features in User, Installation, Design, Reference, and other software release-driven deliverables, working with Product Owners, Development and QA teams. This position requires effective research, writing, video production, collaboration, and interpersonal skills. The ideal candidate is flexible, accountable, driven, and creative, able to write succinctly and compellingly, and has a solid background in video production. Familiarity with EPM or CPM software is ideal but not required.

 

 

RESPONSIBILITIES:  

Video: Work with Product Owners and key stakeholders to create videos to familiarize viewers with new products, features, processes, or enhancements in short, 2–5-minute videos. Write scripts, free of spelling and grammatical errors, have scripts reviewed for technical accuracy, and record narration. Create or arrange conceptual graphics and other visuals. Produce videos in Camtasia to capture product capabilities and depict conceptual content. Ensure videos are accurate and comply with team standards. Publish videos and add links in the documentation.  Help document or refine standards and processes.

Documentation:  Work with Product Owners, Development, and Quality Assurance teams to capture product capabilities in task-based documentation, conveying complex technical ideas to a potentially non-technical audience.  Provide User Guides, Release Notes, Installation Guides and other deliverables for major releases and minor hotfix releases.  Ensure content is technically accurate, reviewed, free of spelling and grammatical errors, and complies with departmental standards.

 

 

DESIRED SKILLS AND EXPERIENCE

Formal Education and Certification

BA/BS Degree in English, Technical Communications, Technical Writing, Communications, or Journalism.

 

Knowledge and Experience

 4+ years of relevant experience writing technical, customer-facing material.  2+ years of video production experience.  Excellent written, verbal, and interpersonal skills.

 

Working knowledge of Camtasia is strongly desired. Experience with other tools such as Audiate or Captivate a plus. Experience with audio editing tools such as Audacity a plus. Strong working knowledge of PowerPoint. Experience with graphic editing software a plus. Experience collaborating with stakeholders on different corporate teams and management levels. Experience with MadCap Flare a plus.

 

Understanding of industry standards and best practices such as single sourcing, XML, and content management. Experience working in an Agile development process a plus.  Familiarity with Microsoft Teams, Jira, and Atlassian Confluence a plus.

 

 

 

Personal Attributes

Adaptable. Can prioritize effectively, simultaneously working on different deliverables with different timeframes. Motivated and persistent. Professional. Detail and results oriented. Creative. Works well independently or collaboratively. Legally authorized to work for any company in the United States without sponsorship.

 

 

WHO WE ARE

OneStream® is an independent software company backed by private equity investors. OneStream provides an intelligent finance platform built to enable confident decision-making and maximize business impact. 

 

OneStream unleashes organizational value by unifying data management, financial close and consolidation, planning, reporting, analytics, and machine learning. We empower Finance and Operations teams with AI-enabled insights to make faster and more intelligent decisions every single day. All in a single, modern CPM platform designed to continually evolve and scale with your organization. To learn more visit www.onestream.com. 

 

 

 

OneStream Software is an Equal Opportunity Employer.

 

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