The JPMorgan Chase U.S. Wellness Team is responsible for strategy, evaluation, implementation and management of various wellness programs, monitoring program performance, regulations and marketplace trends, and taking an active part in the design and implementation of the firm’s overall wellness and benefits initiatives. 

The Wellness Associate is part of the Global Benefits team works directly on the U.S. Wellness team and in close conjunction with the U.S. Benefits Design & Strategy and Benefits Operations teams and assists in the day-to-day management of the U.S. Wellness offering which includes supporting on-site operations, plan benchmarking, vendor management, process management, member experience, and implementation of program design changes or enhancements/solutions. 

Job responsibilities

Assisting with managing the day-to-day operations of the firm’s wellness offerings, which include assisting with the management of the wellness vendors in areas such as budget oversight, operational oversight, centralizing and tracking, risk assessment findings management and other vendor requirements.  Tracking deliverables across internal and external stakeholders, understanding reporting/financials, participating in risk/compliance work, helping to manage the customer experience and assisting with driving operational excellence across well-being programs and offerings Assisting with evaluation and implementation of ad hoc wellness offerings or enhancements to the existing program, which include conducting research and analyses, defining success measures, preparing materials for senior management review and approval, and developing communication materials Working with the broader wellness and benefits team on developing and implementing innovative ways to engage employees in their overall well-being Supporting on-site operations and vendor onboarding and oversight  Monitoring wellness and healthcare trends and regulations including wellness incentives; analyzing program usage Partnering with internal stakeholders including other vendor managers, administration, corporate strategy, customer service, communications, finance, HR technology, legal, IT security, sourcing and global wellness teams

Required qualifications, capabilities and skills

Understanding of the healthcare and wellness marketplace, in particular as it relates to large employer plans/programs Vendor management experience  Willingness and ability to innovate in order to drive fresh and/or unique approaches and solutions    Must have experience working in a strategic, analytical or metric driven position Ability to work in a fast-paced, time sensitive environment Ability to multi-task, work independently, meet deadlines, and manage multiple deliverables Strong and effective verbal and written communication skills, including strong presentation skills  Strong project management and operations skills, with a high level of attention to detail Solid knowledge of standard desktop applications such as MS Office (PowerPoint/PitchPro, Excel)  Bachelor’s degree required and a minimum of 3 years in corporate benefits, benefits/wellness consulting or health plan/health insurance for wellness field  Ideal to have large firm experience (10,000 plus employees)