Compensation: $16.80 - $21.00 per hour (depending on years of experience)
Summary: The Unit Clerk provides organization, scheduling, and processing of all documentation for provider practices.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Assists with processing referrals, Rx refills, pre-authorization for medications and procedures, input of numbers on documentation for posting.
3. Facilitates collection of all necessary information required for patient visits. General administrative functions including photocopying, faxing, and processing of incoming faxes.
4. Prepares documentation for next day visits.
5. Processes new patient record request forms and sends to Chart One.
6. Processes forms, i.e., CDRC, OHSU, Doernbecher, Legacy, etc.
7. Responsible for coordinating activities consistent with the effective and efficient completion of drug prior authorization requests relative to assigned clinic departments.
8. Reviews lab orders as needed per protocol, based on PA request.
9. Plays a key role in maintaining a high level of patient and practitioner satisfaction by providing responsive action to requests and exceptional customer service.
10. Serves as a liaison between patients, community pharmacies, and practitioners.
11. Improves the quality of care through continuing education. This includes attendance/participation in most in-services/department meetings and remaining current on clinic/department policies and procedures.
12. Participates in the orientation and training of new employees.
13. Processes the MRI benefits for patients.
14. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
Education, Licensure and Experience:
1. Six (6) months experience in a medical office required.
2. Knowledge of medical terminology preferred.
3. Intermediate computer skills preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.